This is a very expensive car wash with less than mediocre quality. The management is very poor. The car wash is not open during posted business hours, even when those days are bright, sunny, and beautiful. On Sunday, January 30, 2011, I called the car wash to make sure they were open before visiting. I was told they were open. When I arrived, they had closed. This means they closed more than two hours early. I called the car wash immediately and was told they made a decision to close early. The person I spoke with (Mike, I think) said that it was probably a bad decision, but they were closed. I explained that I had a pre-paid car wash that was going to expire and asked for an extension of the expiration date because the car wash was closed. He refused. I will now drive past Regency and go 8 miles out of my way to Sax. They will never earn my business again. The quality is among the worst car washes I have used, and the price is ridiculously high.
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