Before we moved from Arkansas four years ago to Western MA I wanted to set up an appointment with someone to be with us on the second day in our new home to hook up a wireless network.Arbitrarily, I found Network and IT Solutions on line.
Owner Jim Ruel has been our computer guy ever since. He's given good recommendations for upgrades, problem solved when needed, rescued data when husband's laptop died suddenly, and sometimes can walk you through an easy fix by phone. He's responsible and his prices are reasonable. Very happy with his work.
Most recently we called, described the problem after a bad thunderstorm, and he diagnosed a fried router. Husband went out to buy the router, and we installed it. Indeed, it was the router, we're back on line, and all from a simple phone call.
My husband's business depends on having access. Previously, I'd called Comcast but they only deal with modems. Apparently we are on our own with routers....so I feel very fortunate to have Jim to call. .
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