Nationwide Candy LLC

I have to tell you this has been a frustrating experience. I ordered my daughters favorite candy as it was not available locally for a party she was having and they immediately take the funds from my account for the purchase. After a week of no contact (their site says my order will ship within 24-48 hours) I contact them. Days later I hear back and I learn they do not even have the product and that some one else will give me my money back. The delay in communication made it impossible for me to get it shipped here by another vendor for the event. Disappointing. To top it off, their customer services was short with me for outlining what had happened. RESPONSE FROM Nationwide Candy, LLC: Hello Ric, Am sorry you had a bad experience with your order. I have reviewed what happened and you ordered the Nerds Bumpy Jelly Beans which is only produced during Easter and paid through PayPal. We did error in there was a delay in showing this item out of stock. We had sold out just prior to your order. With PayPal transactions they are immediate and we have no control over this. Had a credit card been used you would have not been charged until the order shipped. A full refund should have already taken place and it does take a couple days to go through the channels. There was also a delay with my buyer who still made efforts to obtain this item from Nestle for you. Some manufactures will still maintain some inventory of a seasonal items a short while even after the holiday but this proved negative. I truly regret you had a bad experience but this was one of those occurrences that would have been difficult to avoid. We are looking at ways to expedite showing an item out of stock quicker to avoid something like this from happening again. Sincerely, Ken Henson General Manager more

I had a good experience with nationwide and recieved everything i ordered on time. more

I ordered a bunch of stuff for our employee lounge. The boss gave me $100 for things to last one week. Everyone is happy and what I ordered has lasted for three weeks. Their prices are the best and you get the best bang for your buck. more

I placed my order on Wednesday and recieved it on Friday. That is the kind of service i like. more

Fantastic work. I called for assistance and they quickly shipped the cracker jacks and peanuts I wanted. I will be back and yes I do recommend. more

I bought 6 things and got it in just a couple days. Nationwide did a great job for us. more

Never a problem and always right on. more

Ordered dark chocolate from their website and after 3 days was told that it was on back order and would be shipped in 6 to 8 weeks. Waited 14 weeks and requested an update on my order and was told that it was special order and would be 6 to 8 weeks before they received it. Additional 10 weeks and nothing from them about my order. If they tell you that the items you ordered are not in stock, don't expect to hear from them or ever receive you items. RESPONSE FROM Nationwide Candy, LLC: Hello Ray, I am very sorry you had some issues with your order. I dug into this some for you. You had ordered the Dove 71 High Cocoa Dark Chocolate Bar. We did make several attempts to get this in for you however the end result was this item is either no longer produced or is just not offered in the division of Mars we buy from. Your credit card was never charged and we have made this item unavailable for purchase on our web site so others do not have the same issue that you had. We pride ourselves on normally being able to get those hard to find items and this one just slipped through our efforts. I appreciate you letting us know about your experience and this will be something I share in my next meeting with our Mars rep. Sincerely, Ken Henson General Manager more

Order was fulled and shipment was quick,Thank you.. more

Nationwide allways has what I want. My only wish is they would get those Reeds candy back in stock. more

Great company and I have been very happy. I have come to trust their reliability on when my orders arrive. I very much recommend. Thanks, Tim more

Very tasty cinnamon cubes... have purchased before from this company and am very pleased with the flavor and the very fast and easy service I have gotten from them... I will continue buying my favorite suckers from them. You can not beat the price... this is the cheapest place I have found my suckers and it is worth the purchase... they are so yummy... However be careful sometimes the sticks fall out of the cinnamon cube so please be very careful with kids eating them so they don't swallow them if it happens... I have had several fall off but I still love love love them...ENJOY... more

DO NOT ORDER FROM THESE PEOPLE! I ordered 3 items. First they show the items in stock, then they tell me one of them is out (for 2 weeks). So I say 'ship the rest and just ship the 'out' item when you get it.' They don't! I have to call, they put me on hold forever, and then say they will ship. They still don't! Finally they ship all the items and one of them is wrong. So I called them again (on hold), finally they come on and rudely say 'we will refund the difference.' Great! WHAT A HASSLE! more

Great more

Nation Wide Candy did an outstanding job handling my order including prompt shipment. I first called to verify the product was available and the Customer Service person was very pleasant. She recommended I make sure I select exactly the product I want since Cracker Jacks comes in bags and boxes. I placed my order on-line and within the week, the boxes of Cracker Jacks arrived. It was a pleasure doing business with them. more

Terrific online company. They had the best prices I could find for cracker jacks. We purchased several cases for my sons birthday party along with some other things they had. Very helpful and my stuff shipped the same day. more

I believe this business has the best quality products at a bargain price. Quick and professional customer service. I even got a better deal than expected since they were out of the package variety and they offered me the same product at a better price. Would buy again in the future! more

It is difficult to impossible to find cinnamon certs in my area. What a pleasure to sit down at the computer and order them so easily at such a good price and then have them show up at my front door days later! more

Very pleased with their service. My first time and will be back. more

This place is great !!!!! I buy almost everything under the sun from these guys and they ship perfect every time. I received my 5th order last week and no problems. I buy something different every time also. I cannot say enough good things about these guys. To the lady who complained she never got her orderell if it is no longer made that sounds like a good reason to me you cant get something that is not produced anymoreust give it up and stop bad mouthing these good people??? more