Moving Services of America

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3191 Del Webb Ave Ne
Salem, OR 97301

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(503) 967-0200
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Reviews
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Best

I just would like to thank you for the fantastic moving services Moving Services of America provided to me. The team was absolutely magnificent - favorable, effective, and plainly...

Worst

Google the address 3191 Del Webb Ave NE Salem, Oregon 97301 & you will find it is a storage company called Self-Stor. I called & they said they have not affiliation with Moving ...

Superb, Dependable Service 1/23/2012

I just would like to thank you for the fantastic moving services Moving Services of America provided to me. The team was absolutely magnificent - favorable, effective, and plainly well-skilled at their project. I felt at simplicity recognizing they might move all my belongings to the storage space I hired out without any issues. It was so strain free and I just can't give thanks those men enough! more

The best Movers! 1/23/2012

Every little thing was done skillfully and the care and the attention taken by having my possessions is unsurpassed and drastically appreciated. The mover was sincere, thorough and efficient. I am so glad I went with Moving Services of America and will certainly suggest every chance I receive. more

Extremely satisfied with the actual moving team! 12/1/2011

I wish to thank you for the wonderful support Moving Services of America ship to our move the 2011 weekend. The crew was phenomenal -- friendly, hardworking and professional. They did an incredible job packing up a large number of plastic bins and boxes, countless plastic bags of clothing in addition to car seats and strollers, within an organized fashion generating the transition to the new location easier. I am unable to even imagine the way we could have done it without their support and yours. more

Very pleased with the moving crew! 11/30/2011

We had a short move from the downtown apartment to midtown. We chose Moving Services of America in Salem because they were recommended by a friend, and were also the lowest priced we found. These guys were fast, courteous, and did everything possible to protect our stuff. We were shocked that the move was completed so quickly. We had minor damage to our bed, and when I pointed it out for them, they offered to pay the entire cost of the repair, well beyond what we were insured for. The harm was so minor, and really beyond their control, so that I decided to not even pursue it. As we have to move again, we are using Moving Services of America. more

They are quick as well as professional! 11/30/2011

In the morning of the move I had been very nervous. The team of movers was early and the supervisor of the team spoken with me and explained everything to me and when we finished all of the signatures all the boxes were already out of my apartment. The team was extremely fast, efficient and very friendly to suspecting customers much like me. I would recommend Moving Services of America to anyone I understand. more

Great Moving Company! 11/1/2011

I moved my business in Salem to a new location. I had many valuables that were very high priced including paintings, sculptures and numerous works of art that were irreplaceable. I had learned about Moving Services of America and decided to call them to obtain an estimate. I was greeted with a very courteous sales representative, who reassured me of Moving Services of America excellent level of service, as I was very nervous with all of the expensive items I had to move. Every piece was moved without even a scratch on it. The movers knew exactly how to wrap and pack each item. They were the greatest bunch of guys, and turned what might have been a very stressful experience, into one of the best moving experiences. I will unquestionably be utilising them again for any future moves, and will highly recommend them. more

Really Expert Service! 10/26/2011

The service at Moving Services of America is flawless, they arrived promptly, took great care with my belongings, were polite and friendly, so that as if all of that isn more

Great Moving Company! 10/25/2011

I did a lot of online research into well-rated Salem moving companies and known as a number of movers for quotes. Moving Services of America provided the best hourly rate, and that i decided to go with them. The 3 movers were on time, very professional, and very helpful. They completed my proceed to a new studio in lust a few hours, and everything arrived here in fine condition. The fee at the end of the move was as agreed upon, although there were a couple additional $10 charges for shrink-wrap for the couch and a bag for the chair. Overall, Moving Services of America made moving day manageable. Five stars and I would definitely recommend them. more

Movers did a great job. 10/23/2011

Recently i hired Moving Services of America to help me with my move. They provided a stressful experience smooth and easy. The first thing that impressed me about Moving Services of America, would be that the owner, personally came to my apartment to make the estimate. In all the many years of living in Salem and all the moves I've made, this was the first time that the owners has had the time and care to actually make sure I was being taken care of. The day of my move, the men that came to move me were so wonderful. They were polite and courteous and were extremely careful with all of my belongings. Not only was the move fast and painless, but the estimate I was given held true at the end of the move. I have already recommended Manor to many of my friends and coworkers and I will use them myself on my small next move. You really can't go wrong with this company! more

Reliable as well as budget friendly 10/23/2011

It was my first move, so naturally I have lot and lots of questions, and all sorts of were answered patiently from the very patient Christi who won my company with the professionalism. Every little detail she set it up and my husband when we conference called about the hourly price and extra cost of supplies, was a big help on the move day. We were packed and ready for the movers, and had an easy, surprise free move. Well, no damaging surprises anyway. There were nice ones: they set it up an arrival window of 8:000-10:00am, and arrived on 8:05. Which was a good start and I was glad the afternoon kept going in that direction. These were always smiling, even with the super hot day I ended up moving on. Moving Services of America made my move quick and easy. more

Tending and Attentive 10/22/2011

When my mother decided to move from Salem to Southern California, I decided to use Moving Services of America. I had moved earlier from San Francisco and had great service from their website. As with my previous move, Moving Services of America sent an excellent team of workers. Jesus and his awesome crew carefully wrapped my mother more

Best Movers in town! 8/15/2011

I wanted to drop a note to thank Moving Services of America for the wonderful job they did in moving me. This was the first time I have ever used a moving company and what a pleasant surprise it was. Because of the delay in getting my notifications from our Homeowner's Association regarding the date I was required to move and from the construction company regarding the move back date, I realized that I was rushing them to do everything from estimates to scheduling the move date, out as well as back into my home. Moving Services of America flexibility and extra efforts on my behalf were much appreciated. I have no hesitation in recommending Moving Services of America to any of my friends and neighbors. more

Stay Away - Scam 7/18/2011

MOVING SERVICES OF AMERICA - IS A SCAM!!!!!! Recently used this company so please stay away very far away more

Best moving company out there! 7/8/2011

After searching for a mover, I came across Moving Services of America. They seem to be one of the top movers in Salem based on the previous reviews that I've read. Since this was my 2nd move in 3 years I was very careful when choosing a mover. Movers arrived on time and were very fast and careful. I would highly recommend them when choosing a mover. Hopefully I won't have another move in the near future, but if I do, I would definitely hire Moving Services of America again! more

Please Protect yourself from this company 7/6/2011

My husband and I had a terrible experience with this company. Sherry Clark at MSA gave us a quote of $2,480 and a truck came to picked up our belongings on May 14th, 2011 at which time we paid $1,200. A week after they picked up our stuff Sherry told us that it would need to pay an additional $2,900 (stating that the weight of our belongings was 6,660 pounds way over the estimated of 4,000 pounds she originally told us). So the additional weight was the reason for the extra charges. We were supposed to get our stuff by June 1st, around June 10th we started to get really frustrated and thats when we read all the negative reviews (and we realized all the positive reviews written months earlier were all fake). I contacted the Department of Transportation (DOT) hotline at 1-888-368-7238 we learned that Moving Services of America (MSA) is really a company called ""Allstate Relocation Van Lines"". They WERE a licensed company (DOT #1462677) however their license was revoked in April of 2011. Therefore Moving Services of America (aka Allstate Relocation Van Lines) is not currently licensed. We filed a complaint with the DOT and if you have been a victim of this company I encourage you to do the same. The truck arrived in our town on June 29th, 2011. Sherry Clark told us on the phone that they would not unload our stuff unless we paid the FULL balance upon arrival (the full balance meaning the $2,900 that she told us we had to pay because of the extra weight). We had a cashiers check ready for roughly $1,200 (which was the remaining balance of 110% of the original quote. We learned from the DOT that legally a customer only has to pay 110% of the original quote to have the shipment unloaded, and then any additional charges can be billed within 30 days). But Sherry told the truck drivers not come to our house until we agreed to pay the FULL balance, so we finally agreed to do so. Sherry said we could pay the remaining amount with a personal check. So we wrote our a personal check for around $1,700. We told Sherry Clark on the phone that we wanted our belongings reweighed at the weigh station close to our home. Sherry agreed to this (legally moving companies have to reweigh your belongings if you request it). We met the truck at the weighed station before they unloaded our stuff and got an initial weight. Then the drivers followed us to our house and we gave them the cashiers check (for $1,200), PLUS the personal check (for $1,700). AT that point they then unpacked the truck (a few boxes were missing, we lost about $500 worth of stuff). We then all went back to the weigh station for a second weigh-in and that is when we discovered the TRUE weight of our belongings was only 3,500 pounds! At this point the driver GAVE US OUR PERSONAL CHECK BACK for $1,700! Thank goodness that the driver was at least a reasonable person. The driver did demand that we pay $325 for ""packing materials"" which we just gave him in cash. But the point of the story is, having the truck reweighed saved us over $1,400!! If you are in this same situation, DEMAND TO HAVE THE TRUCK RE-WEIGHED! The way this company is scamming people is by lying about the weight of your items and telling you that you owe a few more thousand than you do. This post is meant for people who have already had their belongings taken, if you have paid a deposit with this company, please DO NOT LET THEM TAKE YOUR STUFF. It may take months to get it back, some of your stuff maybe stolen, they will lie to you about the weight of your items, and try to trick you into paying more money. I suggest cancelling your credit card (if you used it for the deposit) and look for another company. If you have been scammed by Moving Services of America, you are not alone! I hope and pray there is some power out there that can shut this company down for good. Please spread the word about your story so we can prevent other people from having this experience. more

Definitely recommend to others! 6/25/2011

We used Moving Services of America movers for the past 8 years. Their packers were and quick and very careful. I used them to pack my 5 bedroom home and I thought it would take them at least 10 hours. They were done in 4 hours with 4 packers. Moving Services of America moving crew and also top notch. Movers were running 15 minutes late and called me to let me know that they were stuck in traffic. When you are packed, they really can pack the van quickly. I highly recommend Moving Services of America movers in Salem! more

This is the response to a previous review. 5/24/2011

We are 100% licensed and insured moving company. Our main office is in California with nine locations with storages and trucks only in different states, so we could accommodate our customers. Previous reviewer’s quote (at least we believe this is the same customer since she misstating the facts) was $1875.00 for a move only (no packing) when we arrived customer needed full pack (nothing was packed at all). We charged $600 for a packing services and she agreed to the charges in writing. Now her total is $2,475.00 but she only wants to pay $1875.00 and unless we agree she will post bad reviews all over internet. more

LIARS!!!!!!! 5/23/2011

THIS PLACE LIES!!!! A FRIEND USED THEM TO MOVE AND THEY WON'T GIVE HER BACK ANYTHING UNTIL SHE PAYS 3x WHAT THEY QUOTED HER. ALL THEIR ADDRESSES ARE FAKE OR JUST MAIL BOXES SO YOU CAN'T FIND THEM. THEY USE A FAKE DOT# ON THEIR APPLICATION. PLEASE DO NOT TRUST THESE PEOPLE WITH YOUR STUFF. THEY WILL TAKE IT AND RUN. JUST TRY TO FIND AN OWNER'S NAME OUT FROM THE GIRL SHERRY THAT ANSWERS THE PHONE, I PROMISE SHE WILL GIVE YOU A HUGE RUNAROUND. FURTHERMORE THERE IS MORE FINE PRINT IN THEIR CONTRACT THAN ACTUAL CONTRACT. ALSO NONE OF THEIR REVIEWS ARE REAL. SHADY!!!!!!!! more

These guys were great! 5/19/2011

This was a very stressful move for our family, as we had to move due to me losing my job and then getting a new job 30 minutes away. My children were not happy about the move. Moving Services may not have been able to make my children happy, but they were able to take away some of the stress by handling the move so well. We knew that the movers were very competent and we did not have to worry about the actual physical part of it, which took a lot of stress off of my and my wife. Thank you! more

Most Terrific Mover 5/15/2011

I'm sending this message to you after two of your colleagues, just delivered a baby grand piano to my home. I was very impressed with their professionalism, demeanor, the way they handled our property, and their efficiency. This was our second time doing business with your company, and it was again a very good experience. As a person who often sees less than professional work in all types of service areas, it made me feel good to say something good about your company! All the best and I'd be happy to refer people we know to Moving Services!!!!! more
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