Montrose Car Care Center

This shop is great! they helped my wife when i was out of town..they went over what all she needed and then advised her of some options. I will bring my future vehicles there from now on. Thanks Cyrus!! He is the best!! Pros: Honest and helpfull more

I was very pleased with my experience with this shop! I used to think that they only did small repairs. \r I was happy to find out that they do all types of auto mechanical work. When I had a problem with my car, the mechanic showed me the part and exlained why the repair was necessary.\r \r Their staff is very knowledgeable, service is excellant and their prices are great!\r I have finally found my new repair shop!!! more

I've been very satisfied with my experiences with Cyrus and his crew at Montrose Car Care. My Subaru has needed major A/C work, a front half axle replaced, plus general services such as alignment & balance, new tires, and new struts. Prices are reasonable and the quality of work is excellent. I would recommend this shop to anyone needing automotive repairs or services. It is a relief to have a place I can trust to repair my vehicle. more

Cyrus and his crew provide an excellent service - rates are reasonable, they are very thorough and go out of their way to earn your repeat business. I've had my vehicle there several times, for minor and major work, and each time the work was performed in a timely manner, prices were good or even discounted, and I have been happy with the quality of work. I would not hesitate to recommend Montrose Car Care to anyone. (Negative reviews for this shop came from before Cyrus took over managing the shop, which was late in 2009.) Pros: Quick, competent mechanics, great customer service Cons: Can't think of any more

I came to this forum to write a good review about my positive experience with this company and was surprised to find some negative ratings. I then realized that most were years old. Ahhh. Relief. I do know that in 2009 they moved into their new current location and have new management. When I went there my experience was great. Well maybe I should say as good as an unwanted trip to the mechanic can get. I was having problems with my 2005 Mercedes. They gave me a diagnosis and a quote. I used this info to call around and make sure I wasn't being jerked around and I wasn't. I gave them the ok to do the work and my car was ready at the end of the next day. They didn't try to ad on a bunch of other work to raise the price. I did appreciate them inspecting the car and advising me of some potential issues that I may want to have checked out on my next visit. Not telling me it needs to be done now. That was honest. Overall I had a great experience. Good price, Good work and G more

Montrose Car Care Center is marvelous!!!! I drive a 2008 Mercedes- Benz and only trust Cyrus with my car. He knows Mercedes in and out. I get the same service done to my car as I would at a Mercedes- Benz dealership for a fraction of the cost. The place is well kept, clean, and very professional. Cyrus always finds some way to go over and beyond to make my experience as gratifying as possible. What really stands out about this is the follow up call to see how everything was. The free car wash is a cherry on top! L. Andres more

Great center! allways honest and fair with prices. 6 stars needed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! more

I have an '04 Toyota Prius. Last summer, my car started pulling sharply to the left. No big deal, I just compensated. Then, about a month ago, I started getting some real problems: A plastic panel on the underside of my car got busted and started dragging, and I started getting severe rattling in the steering column. And then I got a flat tire. So I took it to the mechanics down the street. They diagnosed the problem quickly, and gave me two quotes - one for a new part, and one for a used one. I went with the new one; the waiting period was the same, and the price difference wasn't that much. While I was waiting, MCCC gave me a rental car at no extra charge! Kinda "under the table," but it and I made the drive to Austin and back with no problems. The moment I got back, my car was ready for me. The best part? I paid $50 less than what I was quoted. It gets better. Even though I was still getting a bit of rattling, it was nothing like before. I hardly do any driving at all, so I just more

HIGHLY RECOMMENDED! WILL START TO TAKE ALL 7 VEHICLES that we have at the house to them. I was previously in the automotive industry for 4 years and I have always taken my Mercedes to Mercedes Benz of Greenway. When I found out that Cyrus, the former service manager at Mercedes Benz of Greenway, had purchased Montrose Car Care, I knew that I could expect nothing less than absolute perfection and honesty. While taking my Mercedes to him for the last 15 years, I quickly realized why he won so many SERVICE EXCELLENCE AWARDS and 100% CUSTOMER SATISFACTION AWARDS year after year. As the service manager at Mercedes, he was always able to find a solution to whatever problem arose. There was never a single instance that I know of that he was unable to find a win win situation for all parties involved. Unfortunately auto repair is not an exact science, and as such, you have to make sure that you choose a repair shop that has the most experienced technicians, the best diagnostic equipment more

These Guys are WORLD CLASS. Thank goodness they took it over from the old folks. I tried them out last year and had a terrible experience, swore I would never go back. But it's so convenient, and my regular guy couldn't figure out what was wrong with my Mercedes. It was squeaking when it went over bumps. I'm pretty demanding as a customer and I figured he just wanted to get rid of me. I saw the new management sign at Montrose Care Care and thought "Ok, I'll just see." Cyrus and Johnny and the techs are outstanding. It was some suspension thing that was covered by my extended warranty. Hooray. They warned me my brakes were going to need work in another couple of months, and sure enough, they were right. Fixed those too, and only did the front ones, because they said the back ones didn't need it. I LOVE these guys. Gwen Corolla more

Took my Subaru in to replace rear brakes - they found a long list of things wrong including front brakes (and tried to sell me an inspection) to the tune of $800 or more (because my brake calipers were 'rusty'). The minute I heard 'rusty' (all brake calipers are rusty....) I demanded they put the tires back on and give me my car. 'Oh', they said, 'It'll take 20 minutes.' They also tried to charge me $85 for the 'inspection'. I replaced the brake pads myself (an easy job - 2 hours) for about $90. When I took off the front pads they had more than 50% left... Don't walk away from these guys... run. more

I think they're under new ownership now. I've taken my car there twice, as a second opinion for what the dealership todl me,a nd both times their quotes were less than what the dealer quoted me (I have an '04 Jeep) and they've done all the work in a timely manner. The new oener (as of a few months ago), Cyrus, really does a great job and I would recommend them to anyone! more

My ex-husband used to take our vehicles to Montrose Car Care and he always got great service and good prices. It was wonderful to have them in the neighborhood. I'm the daughter of a mechanic...so I know my way around a car and wasn't too worried when I needed to have my brakes replaced. \r \r I dropped the car off to have it checked out. I stopped by a couple of hours later and they told me that all four of my brakes needed to be replaced AND all four rotors were damaged and it would take them a couple of days. I knew that wasn't the case, but before I left, I had to pay $40 for an oil change that would have cost me $25 at Jiffy Lube.\r \r I took my car to my old mechanic way out in the burbs...guess what? My back breaks needed to be changed, the front had some wear, and the rotors were perfectly fine...and he had it all done in less than an hour. That little drive out to the burbs saved me $1000 and two days without my car. \r \r They pulled a similar thing with a friend of mine....unfortu more

I know about cars. I've owned about 6-7 used cars, and 1 new one. I've had everything from 2 dropped Transmissions to rotor wear and tear. i can change my own oil, air filter, etc. I know what i'm doing. I was having difficulty with my truck when i first move dto texas. It wasn't getting enough pick up and I thought there was possibly a small leak somewhere, or that maybe i just needed a transmission flush since I had driven it from California to Texas in August. little did I know what would happen. I had it towed in after it died SOLELY due to the fact that i was new in town and it was down the street from my new apartment. Pros: nothing Cons: Everything more

these are not nice guys. i took my truck in because i live down the street. i had jury duty and could leave my vehicle for a few days. i told them to do whatever work within a few guidelines under $500 and to call my office if more was needed.\r they kept my truck up on hydraulic jack for three days without doing anything. when i went to pick up my truck they had a laundry list of things that were not even needed. they said i needed over 1200 in work just to pass my smog test!!!! wrong! i complained and was told i couldn't get my truck for another half hour...i went home and called another mechanic whom eventually fixed my vehicle for $384. WORST YET....WHILE I WAS WAITING TO GO PICK UP MY VEHICLE, THEY DRAINED MY OIL AND STRIPPED MY OIL-PAN CAP AS SABOTAGE! REALLY, NO EXAGGERATION! BEWARE! ask your friends and neighbors...i did after the fact and thats when i was told these guys are the montrose gypsies! good luck and god bless! r more

Took my car here two months ago for a transmission fluid change since they are AAA approved and I thought I could trust them. I asked for it to be drained (much safer for the transmission), rather than flushed, but they said they would do flush only since it's quicker. more

This place is completely dishonest and targets women. They use David, their front counter man, to befriend the customer by throwing in ""freebies"" like coolant and oil changes and then completely rip you off. I took my car there after a bad experience with an oil change at JiffyLube, an admitted mistake on my part, and they replaced a valve cover which I'm now learning from my new mechanic was done improperly and has stripped the part. I then got them to fix the carbon canister in my gas tank and magically, the next day my breaks completely went out and needed new roders. The mechanic told me it was because women push too hard on the breaks. The day after they fixed the front breaks, my front right wheel became so loose while driving down the street that it almost fell off and I had to get towed to the shop where they explained, ""We took it off and put it on tighter"". This seemed like an extremely clumsy mistake to me. Now that I'm experiencing other problems with my car, I've taken it to a new shop where they are having trouble getting to certain areas because of the shoddy mechanic work done at Montrose Car Care. Please beware. more

This place has been around for a while and was recomended to me by a couple of friends. I am a seemingly easy target as a young female, but I didn't feel like I was being talked down to or taken advantage of. My car was ready when they said it would be, and the cost was reasonable compared to other repair shops. more