I can understand why the previous lady had a bad experience.  I am sure this was a totally honest situation.  I also have had problems will this salon, and would never return.  I know that this comment will probably be gone with in the next couple days, because anybody can post a writing (friends, employees, ect.)  I know that it is only hair, but seriously you are paying and at these prices you should get what you want.  I guess the message is to always be cautious, or you could end up going through alot of money for bad hair.
Cons:  too many to name
                        
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