Mirabella Day Spa

I have been in a few times recently and had terrible customer service. There is never any products on the shelves and the owner/s seems to have really let the place go to dumps. Its very sad to see. Pros: This salon/spa used to be a great place with good people. more

i had an amazing time there, the effort and knowledge put in by the staff is great. i laugh at people this this person below who probably throws a fit and excuse me is a $%^@ to everyone and expects high class service. from my own experience, having to stand behind a disgruntal, annoying fellow customer is just a headache. more

I originally agreed with all of the great reviews of this salon. I made my first visit to this salon back in December and told all of my friends how wonderful it was. Then I had issues with a return of product that I bought from the ""very helpful"" owner, April. I was treated as though the return was bring taken right from the receptionists, Vivians, pocket! I had planned to spend LOTS of money and time at Mirabella although the way I was treated has changed my mind completely. I have put in several phone calls to the owner, none of which have been returned. I thought it wise for her to know that her receptionist has the customer service skills of child, apparantly this is not a concern of hers. The services themselves were great but if you ever have any customer service issues know that the owner and front office staff WILL abandon you. more

My wife used her gift card I purchased for her at Christmas. She came home relaxed and had a beautiful glow. I asked her what she liked best and she said ""All of it, I felt so spoiled"". Thank you for making me a hero! she'll be back. Pros: Beautifu treatment rooms more

My husband isn't the spa and pampering type, but for his birthday I decided to treat him to a full-body massage since he'd never had one. I was looking for a spa that would make men feel just as comfortable as women. My first thought was Cherry Creek, but my boss at work (after he overheard my dilemma) suggested Mirabella Day Spa. As he described it, he was going to drop his wife off for a facial and ended up getting a steam bath to relieve his congestion. Pros: Friendly, knowledgeable staff who knows how to make a spa newbie feel at ease more

My mom and I had the most memorable day at this spa. We both were pampered beyond belief and given a break with champagne and lunch. The staff was professional but very fun - we walked out of there with huge smiles on our beautifully refreshed faces, relaxed and renewed. I would not only recommend the spa, I would give it as a gift to my favorite people knowing they would also be treated better than royalty. more

My sister in law and I celebrated our birthdays at Mirabellas with a spa lunch of which included several services...facial, manicure, pedicure, organic sugar scrub and a relaxing massage. 5 hours later we were both in heaven as we ate lunch and sipped on mimosa's (included) in our spa robes and slippers. I am a very particular customer and expect excellent service and the staff went above and beyond. Not only were they personable and professional but the owner herself made it a point to personally greet us and ask us how our experience was going. All around the services performed were exceptional. We both felt rejuvenated, refreshed and relaxed and will now make it a tradition EVERY year to celebrate at the Mirabella Spa! and now my husband is hooked too... :-) Pros: Reasonable prices, relaxing atmosphere, experienced staff Cons: None more

Mirabella Day Spa is incredible as I have been going there since it first opened. more

I recently took my son to have his first facial and I had heard that Mirabella's was a nice low key spa - ideal for a male teenagers first spa experience. I suggested a facial when he started to break out for the first time. He was hesitant but agreed to go. He was immediately greeted, smiled at me and I knew that was the signal that he was okay. One hour later I picked him up and he was glowing. Not just from the facial but from the service. He said it was great and wanted to come back again. He actually used his own money to tip and he thought 25% was fair. I would recommend Mirabella's Spa to anyone who wants to break in their teenager to a warm and non intimidating experience. Pros: Inviting atmosphere, parking, easy to get an appointment, friendly staff more

I moved here at the beginnng of the school year from LA and was referred to Mirabellas's by several mom's. I am very picky and visited some of the best spas LA had to offer. I took my new friends advice and set up a hair, nail and a 90 minute massage apointment. They called me 48 hours in advance to ""confirm"" my appointment and welcomed me as a new customer. In short my hair turned out great, I won't go anywhere else for my nails ( the girl was awesome) and I fell asleep during my massage and woke up feeling like a new person. I'm hooked and just purchased gift certificates for my friends who referred me. Pros: 2 thumbs up, fantastic place, a winner, reasonable prices Cons: Can't think of one more

Our visit was top notch from the moment we walked in the door. My friends and me were greeted warmly and then changed into a cozy robe and slippers. We were offered champagne too! We all got manicures and pedicures and felt like queens. My friend got the pre natal massage and is 8 months along, she said she was placed in a custom bed made especially for expecitng moms...she said it was heaven to be able to lay on her stomach for once. We also got facials and the spa had yummy snacks for us to eat. We all really enjoyed ourselves! We are planning to take advantage of the ""Ladies Night Out"" package sponsored by the Hilton. The spa is beautiful and the staff was great! Pros: Beautiful, customer focused staff, great hours more

They offer ""prenatal massage"" but they don't have a special table, so the mother to be has to lie on her side. 3 of us attended the spa back in February and spent over $400 on services, and we had the absolute WORST experience! When I wrote a letter of complaint to the owner, she credited us $105 on a charge back to one credit card, and promised to send ""gift baskets"" to the other 2, and we never received anything. DO NOT get a manicure of pedicure, you will be sorely disappointed! Cons: tacky, tacky staff, not worth the money, clueless owner more

I have been going to Mirabellas since they opened. My hair stylist is a Master. I think the others are too?. I don't think it's fair to ""Not recommed"" the entire place based on one person, besides I happen to know all the stylists are independant and one negative rating should not go against the others or the beautiful spa, which I have also had the pleasure to spend time in. My three girlfriends and me go every other month for a girls night out and we love it! Pros: Beautiful Interior, Friendly, Good location more

I made an appointment for a blow out because my sister in law's hair always looks good after she has her hair done at Mirabella. When I met my stylist she acted confused that I just wanted her to blow dry my hair. Then she proceeded to curl it with a curling iron after I told her not to because my hair is damaged and the point was for her to blow dry it straight. (I've had several blow outs at different salons and never did they use a curling iron). I didn't like the product line they used either. This was my experience with only one stylist . . . more

I was greeted warmly, was changed into a robe and while I filled out my peperwork my feet were soaked in lavender water. The facial was the best I've ever experienced and their massage therapist was recommended by 5280 magazine. I would highly recommed this full service day spa & salon to everyone. more