Midwest Sports Pro Photo Lab

Awesome lab! Very good experience in all areas with Midwest Sports Lab. Simple to use... burn your images to a CD, mail it off, they crop and color correct and everything turns out beautiful! Seriously, I can't say enough about how great they have been, and my customers rave about the quality. I love the option of having them do the packaging for me! Saves SO much time and SO worth the nominal fee. Their customer service has always been VERY helpful, over and above once you learn who to talk to about what. They do custom designs for sports composites if you want and the one they did for the wrestling club I shot was very cool. The only thing that could make me like Midwest Sports more is if I was able to upload my images via internet instead of having to snail mail them a CD. That would really help speed up the turn around time, which would really be nice. I would recommend Midwest Sports Lab to anyone without hesitation! Pros: Superb color, excellent quality, great prices, accurate! Cons: can't upload pics online, mailing CD makes turnaround longer more

Midwest Sports is a rare gem. They recently exceeded my expectations with their amazing customer service and top-notch photography skills. Specifically, my daughter had her picture taken with her soccer club however, she looked like she was grimacing in the picures I ordered. An immediate retake was offered, the new photos turned out great and I received the reprints incredibly fast. Two things really blew me away. First, Midwest Sports remembered that I had mentioned in passing on the phone that my husband was a coach for my daughter's team and unfortunately he had missed the day pictures were taken. I didn't attend the retake and it was a wonderful surprise when I received the photos -- Midwest Sports had taken and sent a beautiful photo of my husband and daughter together, both in their soccer uniforms. Second, not only did I receive a new individual picture, but Midwest Sports had actually taken the time to insert my daughter's new photo into the individual picture section of the team collage and had sent this new creation as well. Clearly above and beyond customer service. This is the first time I've left a review online for anything, but Midwest Sports deserved my efforts. Five stars! more

After reading the other review, I felt inclined to write a view of my own. I have had the exact opposite experience with Midwest Sports. My photo packages have always been complete and when other parents on teams we have been on have had problems, they seem to have rectified the situation quickly and have added free pictures at times to compensate. I would suggest to anyone having a problem that they should call again. They have been the photographers for my children's various sports for several years now, and we've really enjoyed the work. Pros: quality, cost, turnaround time Cons: NONE :) more

I was very disappointed with the use of Midwest sports recently. They incorrectly spelled my childs name on some photo i.d's, doorhangers, and bookmarks on her soccer pictures. I have called them several times and left messages and have received no response from them. Midwest sports...you missed the goal! Cons: They don't return calls or messages! more