Michaels

I always have to go to other stores to find everything, the only reliable thing at this Micheal's is mean staff. more

I shop this store frequently because it's closest to where I live. But after today's incident I will never shop at this location again. I am a frequent Michael's shopper and I spent over $200 per month in average. When I finished a project, I usually would have items that haven't used and did not need. I have, of course, returned things at this store a few times, and one of the staffs recognized me. When I checkout today with a heatgun and some glitter to use for my new embossing project, I said to the cashier, "I finally found what I need!" (as I have asked her where the heatgun is located.) And then this staff who remembered my face gave my cashier a funny look (like rolled her eyes or something), and they both laughed. I didn't think of it much as I thought they're just joking about something else, and couldn't possibly insulting me. Then after a moment, she said to my cashier aloud, "She is going to come back and return them." \r \r My cahsier was a bit startled and asked, "huh? what more

I am a frequent Michael's shopper and I spent over $200 per month in average. When I finished a project, I usually would have items that haven't used and did not need. I have, of course, returned things at this store a few times, and one of the staffs recognized me. When I checkout today with a heatgun and some glitter to use for my new embossing project, I said to the cashier, ""I finally found what I need!"" (as I have asked her where the heatgun is located.) And then this staff who remembered my face gave my cashier a funny look, and they both laughed. I didn't think of it much as I thought they're just joking about something else.\r \r Then after a moment, she said to my cashier aloud, ""She is going to come back and return them."" \r My cahsier was a bit startled and asked, ""huh? what did you say?"" \r Now I couldn't believe that staff, as if assuming I do not understand English, replied, ""I said she is going to be back and return them."" \r My cashier did not answer, and pretended not understanding her.\r I walked out of the door for a minute or so, poundering. Needless to say, I went back to the store right on the spot and determined to return all the things that I just bought. \r \r The staff who gave the insulting comment was not in sight when I returned, and the cashier who helped me apologized for her behavior. She tried to soothe me and said, ""Didn't you say you need these dear?"" I simply replied, ""I'm just doing what she told me to do, I am coming back and returning them."" She offered to have me speak to the manager. But I did not want to aggrevate matter to the extend that I wanted to have her fired or have her record blemished, so I declined her offer and just returned the items. I was upset. But not that the manager would care anyway. \r \r In general, cashiers in this store are grumpy most of the time. I wouldn't mind if they make fun of their customers behind their backs, but insulting customers in their face is absolutely unacceptable. Pros: Carry things Michaels normally do. Cons: Some staffs with bad, grumpy attitude that drives people away. more

Michael's carries supplies for just about any craft or project you can think of, including:paiting, beading, baking, etc. Some of the staff is very knowledgeable and helpful. They also have a great framing department. more

My wife loves this place. Though I cant understand what the fuss is all about, the place does have a lot of stuff that women like. I just stand around, but I have seen that the service is good. The folks are friendly. They sell stuff from wool to fake flowers. more

Love their selection ins artificial flowers and cane baskets. I have gone shoppng here for picture frames and found very good ones on sale. I have also bought lots of scrapbooking material from here. they have a big collection of scrapbooking material. more

This store has the basic materials you'd need for a typical craft project. It's fun to browse the aisles and see what's on sale. The prices are very good, but the cashiers have left bad impressions. more

Whenever I need to find supplies for a crafty project I am working on, this is the first place I go. They have such a large selection of items, that I can get lost in there just imagining all the things I could create. I have tried out other arts and crafts stores, but I always end up coming back to Michaels because of their large inventory and great prices. more