Michael's Arts & Crafts

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2600 N Sutton Rd
Schaumburg, IL 60192

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(847) 645-9634
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On saturday October 9 2010, i went to this store to find out how much it would cost to put a shirt ina shadow box frame. The lady who waited on me was helpful, but also very push...

rude employee 10/10/2010

On saturday October 9 2010, i went to this store to find out how much it would cost to put a shirt ina shadow box frame. The lady who waited on me was helpful, but also very pushy and rude. I had a $20.00 frame in my hand and she told me that would never work. Okay, I don't know too much about this, so i asked her for a quote on custom framing, but please keep it on the low end, since I didn't have alot of money to spend. The price I was given was $247.00. This is anything but reasonable for a person who is holding a $20.00 frame in their hands. We found a $50.00 frame and she showed me how I could do it, but that it would not show right. The kicker was when she told me that would be stupid. I did not come to your store to be insulted and that my idea was STUPID. Not everyone has the kind of money she obviously thought I should spend. I appreciate the help, but I am in customer service and if I ever told a guest they or their ideas were stupid, I would no longer have a job. more
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Where Creativity Happens!

Owner Message
  • Michael's in Hoffman Estates has all your crafting needs. Whether you are looking for art and craft supplies, or sewing, baking or seasonal items, Michael's is guaranteed to have what you are looking for and with our current offers, at prices that are too good to pass up.

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