My tip is that someone can purchase an item over the phone. I could not purchase a hot water heater for my parents unless I went into the store or gave my father my credit card for verification. I don't get the difference between purchasing online or over the phone? Veryyy disappointed and did see if there was anywhere else that had a hot water heater so they could get my business over Menard's. The office woman was rude, short and unapologetic. She lacked customer service skills. I would not go back to Menards.
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