McKaig Chevrolet Buick- A Dealer FOR the People

We have bought many cars in the last 20+ years of marriage, but none has come close to matching our experience at McKaig. From the start, Brian Pilcher set the tone for the day, made us feel at home, never pressured, and was genuinely trying to help us find the right fit for our family. I grew up in the car business, so I know how it works...but the staff at McKaig was nothing like the stereotypes...all the way through financing and closing. We got the perfect vehicle for the right price and have no regret whatsoever. This team breaks the mold and goes the 2nd mile when it comes to customer service and walking the talk ""for the people"". We will never buy another vehicle from anyone other than McKaig...guaranteed!!! more

I highly recommend McKaig Chevrolet!! They helped me tremendously! I am a cancer survivor and have had a battle over the last few years with several surgeries. I needed to down size due to all of the financial struggles that all of these surgeries assisted with so Floyd Rucks did an incredible job helping me trade my SUV for a more economical car. Floyd helped me get some rebates that made an even better financial deal on my new car. Brian Pilcher and Annette Preston were so friendly and helpful in showing me cars with better gas mileage than what I was getting. These three ended up feeling more like long time friends of mine instead of employees at a dealership. So I felt completely comfortable and confident in deciding on a new Chevy Malibu. I couldn't be more happy & satisfied with my new car and the deal that McKaig Chevrolet made me. A door was definitely opened for me when I met Floyd, Brian, and Annette. They were awesome!! As I was about to leave, Kent Abernathy (one of the owners) came outside to meet me before I could drive off. He was super nice & great to talk to! They got their slogan right - they are definitely the ""dealer for the people""! more

Well I came to McKaig Chevrolet out of pure coincidence. I went not expecting to qualify for anything,new or used. But by the grace of God and the few people I met, I was approved a new 2013 Chevy Sonic! I first spoke with Ms. Faye over the phone and her kind demeanor, hooked me in. I then spoke with Mr Brian Pilcher, who then gathered all my information. After perhaps and hour or so, Mr Jeriamy Schumacher, came out to greet and congratulate me on this new car! I can not begin to thank this group of people enough! I am sure I was near a breakdown with my old car that was on its last leg! Thank you McKaig and MANY thanks to those that helped me at this time. They even stayed later, after hours, just to help me get settled in and comfortable with this new ride. Excellent team work and fantastic customer service! more

Brian Pilcher was absolutely wonderful during the entire process of buying a car! He was informative, invigorating and intelligent in his thorough knowledge of the dealership and the car itself. Not to mention that my father and I drove into the dealership with another dealers car and McKaig Chevrolet remained unthreatened! In fact, just the opposite occurred. Joshua took on the challenge of making a better deal for their particular car than the other company had previously offered. Brian and Joshua worked as a team to make the entire experience easy and laid-back. Joshua worked with my father and I on a set price and never faltered in trying to find us the perfect deal. Finally, we were able to sit down with Jeriamy and not only deal with the business side of the deal, but also tell stories of our families! Jeriamy truly showed an interest in our background and he understood that this was my first car buy and made me feel confident about it! Not only were all three gentlemen welcoming, but also offered any assistance at any time it was needed. Brian, Joshua and Jeriamy made my first car-buying experience perfect and I really would recommend this dealership to anyone who asked!!! more

Great sales, wonderful service, friendly folks, always a good deal. We've purchased 5 vehicles in the last year and a half, and wouldn't go anywhere else. Kent is always available to help with any problem! Mike is a great salesman to deal with as well! I would recommend my friends and family to Mckaig. more

We just bought our second car in a week from this dealership, It was an easy purchase, as you can see we came right back! They treated us like family and went out of their way to accommodate us. It was one of the easiest purchases we ever made! We will be recommending this dealership.? more

Great dealership! We found our used car on the internet and Dustin made it so easy. Customer satisfaction was his top concern. We live about 70 miles from Gladewater and he even arranged to have the car delivered to us. We're very pleased with the condition of the car and he worked with us to meet our financial goal. This was definitely the easiest and most pleasant car purchase I have ever made. Thank you, Dustin! more