I was a loyal customer of LCWR for over approx. 5 - 6 years. TRAVELING OVER AND HOUR AND A HALF TO GO TO THIS ""HIGH END"" SALOON. I STARTED SEEING LANA. MY HAIR CONSTANTLY THREW RED AT THE ROOTS EVERYTIME SHE BROKE MY BASE. THE GENTLEMAN PETER, WHO WOULD CUT MY HAIR AFTER, CALLED HER OVER SEVERAL TIMES AS HE SEEN THE REDNESS IN MY BLONDE HAIR AS WELL. ""PETER, ONE OF THEIR OWN EMPLOYEES"" RECOMMENDED GOING TO DIANA. So I switched. Still throwing red and still paying over $260 AND 20 % TIP FOR EVERYONE INCLUDING SHAMPOOIST- for the HIGH END services. I REMAINED HAVING FAITH, because Diane at least tried different things. She finally got the right color! WONDERFUL, NOW THE 1 1/2 RIDE , $195 FOR THE COLOR AND $65 FOR THE CUT , MY HARD EARNED MONEY AND TIME WAS WORTH THE RIDE AND COST. THIS IS THE DOWN FALL.......I needed an emergency appointment , so I had to book with Lana. WHICH SHOULDNT HAVE BEEN A PROBLEM CAUSE SHE COULD USE DIANA'S CARD. ------ WHILE THERE, SHE WAS RUDE AND MADE SOME LITTLE DIGS THEN SHE TOLD ME TO GO TO SHAMPOO ROOM AND ASK ONE OF THE GIRLS TO SHAMPOO MY HAIR! ----THIS IS NOT THE USUAL TREATMENT YOU GET. I SAT IN THE ROOM FOR 15 MIN NOONE EVEN LOOKED AT ME. I APPROACHED THE DESK AND ASK SOMEONE TO PLEASE ASK THEIR STAFF TO HELP ME , AS I DIDNT FEEL COMFORTABLE DIRECTING THEIR STAFF. PLEASE NOTE, THE COLORIST ALLLWAAYYS WALKS YOU BACK AND ASK ONE OF THE GIRLS TO SHAMPOO, USUALLY SPECIFIC SHAMPOO AND CONDITONER FOR CERTAIN HAIR.....BY DOING THIS, THE NEXT TIME I TRY TO BOOK, - I WAS TURNED AWAY!!!!! -------SO , IF YOU EVER WANT TO CHANGE STYLIST OR COLORIST, DONT , BECAUSE OBVIOUSLY , YOU WILL BE TARGETED AS A HARD TO DEAL WITH CLIENT!!!!!! LIKE OPHRA SAYS ""YOU HAVE THE RIGHT TO CHANGE YOUR MIND"" - YOU SHOULDNT BE TREATED DIFFERENTLY IF YOU DO! AND AFTER ALLLL THOSE LOYAL YEARS AND HOURS SPENT ON THE ROAD TO CONTIOUSLY THROW RED, ---- I GAVE THEM YEARS TO GET IT RIGHT AND THEY HAVE THE HAVE THE NERVE TO TURN THEIR BACK ON ME!!! I GUESS WHEN I CALLED TO REBOOK WITH AN OWNER THEY TOOK THAT AS A COMPLAINT AS WELL. LITTLE DID THEY KNOW , I JUST A BEAUTIFUL BABY GIRL AND HAD EXTREME CHANGES IN MY HAIR AND WANTED TO PAY THE $75 TO BOOK WITH AN OWNER. WHICH WAS ALSO MY RIGHT -------THATS WHAT I THOUGHT ANYWAY!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU HAIR PORT LOCATED IN TRENTON NEW JERSEY!!!! LOVE THE CUT AND THE COLOR!!!!!!! YOUR PUBLIC RELATIONS WERE AWESOME AS WELL!!!!! MUCH CHEAPER AND ONLY AROUND THE CORNER!!!!!!! \r
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