Let's Pet

This is the only place I go to get what I need for a good price. Convenient to be able to buy used products for so much cheaper than a new one. I have bought 2 small animal cages, feeder pinkies F/T, a mouse, 2 parakeets, all toys for my birds, bird cage, millet holder, stone, stone holders, bird sead, bird gravel, dutch rabbit, etc. I have been going there for years and have always loved it. The people who work there are super nice and they can answer any question you have. My friends refuse to buy a snake from anywhere but there. The store is like a hair dresser to me. I only let one person touch my hair. I am the same about this store. most pet store employees don't know anything about the animals and just hand you a pamplet and say ""here you go!"" but at Let's Pet, no question is a dumb question and they will take the time to make sure you know what you're getting into. Also, the man that helped me with my birds asks how they are doing. I like that the employees become like friends with you. It reminds me of a family buisness where you the customer becomes family when you walk in the door. more

The owner came to my kid's 4-H club meeting with his pets and gave a great talk about them. The staff is very helpful and the prices are the best around. All the animals are very well cared for and the staff knows all there is to know about them. I can always get what I need here. Pros: great prices, great staff, healthy well cared for animals Cons: NOTHING more

I have worked in the Winston store for the last 4 years and never saw anything negative like things listed in some of the reviews. We never have had any macaw in a round cage only cockatoos as the books recommend. Employees have a daily routine we must follow. Animal cages (including the ferrets) are cleaned EVERY morning - and yes, they always go in the same corner of the cage. The snakes eat and go once a week routinely. There is no way to see the same feces week after week. We hand feed our baby birds and keep them in quarantine until they wean so people will not handle them unsanitized. We do not claim to be a rescue group. Many times we come in to work to find abandoned animals on our doorstep which we either take in or call a rescue group to come and get them. We have a vet who is on call and we have a vet do a review of us yearly. This is voluntary. The snake cages have appropriate heat sources that are not dangerous and we have not had any sick reptiles. We do not get them out unless someone is interested in buying one as it is unhealthy for them. 3 employees have snakes of their own - we are not afraid. There are padlocks on some of the birds' cages to keep people out not the birds in. The owner regularly takes birds, animals, and reptiles to schools, scout troups and other children's groups FREE OF CHARGE. This is done in his spare time as he has another job that he had to take several years ago as the stores alone do not make enough money to support his family. I do not see greed here only generosity in his time and money as I believe the only reason he has kept the store open is his love of animals and his feeling of obligation to provide his 15 employees a great place to work. Our used cages are cleaned before being put out for sale. We have the best prices in town. These reviews are a personal attack on me as I take pride in the care and effort I put forth in my job. I think the negative reviews are coming from disgruntled former employees. Pros: prices, clean, variety, knowledge Cons: nothing more

I worked at the Sanford location about 8yrs ago. AT that time we had a decent manager who, through all her faults, really knew a lot about animals. She had been in the business for years and could answer any question. She wasn't always polite, or easy to work with, but she was definetly knowledgeable. Pros: Lrge open store Cons: Empty more

I have always been an avid lover of animals. The proper care and treatment of our animal friends, wild or captive, has always been extremely important to me. All this is besides the point though... Pros: Location. Cons: Overpriced, unhealthy animals, no knowledgeable sales people, improper care of animals, unsanitary, rude Manager, did I mention overpriced? more

I have gone to this pet store for years, as I was a young child I loved this pet store because of the selection of animals. As time went on I started to realize, ""Wow, this is not a good establishment!"", but it was my only resort considering my location. The staff has always been helpful and nice except for the ""high ups"", although helpful and knowledgable are two separate things. In my care I have had over 20 different species of animals from fish to birds, uramastyx to ferrets, rabbits to dogs. I research every animal before I get it for days on end to learn the utmost of the animals behavior, welfare, size, life span, and so on. I have continually gone in this store and heard wrong information given by Let's Pet employees. The store is cluttered to no end, but they did sweep the floor for CHRISTmas I noticed ( Ahhh what a novelty). Oh it is sorta nice that you can buy a used cage all ready for you with all of the fecies from the previous animal already in it, and for the most part those are even over priced. The animals in the store are in poor condition, not only are the cages too small they're also not suitable for the type animal they are housing. For instance, they have a beautiful Macaw in a round cage, well birds aren't even supposed to be in round cages because in some since it causes them to go mad and feather pick. They have many birds that are way too big or overcrowded for their enclosure. They have snakes that are supposedly handled but yet the people that work in that department won't even get them out. The snakes dont have adequate heat or lighting. They have snakes with skin so lose and wrinkled that you could pull it around their body twice, a sign of malnutrition. If you can even see the fish through the algea I guess you could actually pick one out. It's sad that we have such a disgusting place setting an influence for kids and first time pet owners. I wish I could take in every animal there but with the insane prices it would be impossible. Pros: good location Cons: All the animals look sickly, over crowded, high prices, filthy cages and building more

I have lived all over the eastern US and as far as I am concerned there is no better pet store anywhere! When I lived in Fayetteville, NC I used to drive to Sanford just to shop there. The prices and selection beat all the other pet stores in the area especially the only other pet store in Sanford. I now live in Winston-Salem and was really excited to find their store here too! I have since met the owner and he is always appreciative for my business. I love the frequent purchase program. It is good to see a small business do well! Pros: prices, selection, healthy animals, clean store Cons: need another store on the other side of town! more

I go to this pet store almost every day! It is one of the only best pet places around this area! I HIGHLY recommend you to go there! They have all kinds of pet toys, pets, pet clothes, and everything to spoil your little creatures! The workers are very friendly to help, and choose your best bet on what to buy. Please go there. Pros: Exquisite Selection Cons: Workers can be anti-social at times. more

The prices are outrageous, the store is dark and drab, and the owner will talk over you and treat you like a moron. I can't wait until Sanford gets a decent pet store. Pros: They had animals Cons: Don't get me started. more

I bought my parrots here. they are very knowledgeable and friendly, and i would highly recommend this store. Place was neat and animals in good condition. Love that I can trade my cage in for a bigger one!!! more

Friendly Staff. Answered all my questions, Very large selection of supplies. Very good prices. Signed up for prefered customer program for free stuff. more