Lenscrafters

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100 Memorial Dr
Cambridge, MA 02142

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(617) 577-8440
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Be aware that if you saw the eye doctor on a weekend, you may not necessarily be able to see them again (followup) on a future weekend. I saw an optometrist on a Saturday for a c...

Lenscrafters $450 for Prada frames that last a year 8/6/2008

About a year ago, I bought a pair of Prada eyeglasses at Lenscrafters here in Boston. They were extremely nice looking and I paid quite a bit for them (around $450). Over time the frames became dull and cloudy. Nothing wrong with the lenses, just the frames. So I stop in at Lenscrafters and ask if there is anything I can do to clean or correct my glasses. I'm told by the salesperson that this just happens, it's plain wear & tear. Plastic frames, he said, only last about a year before they dry out & that this is very common. ""Nothing you can do about it, "" he says, and shrugs. He said I should just buy another pair then tried to sell a similar pair to me. I wasn't told this when purchasing these glasses. What's up with this? Built-in obsolescence so that we have to buy glasses every other year, spending hundreds on each pair to keep Lenscrafters going? Ridiculous--I'm purchasing my stuff now either at Costco Eyewear or online as I refuse to support Lenscrafters. I'm also posting on my blog, facebook, my space, etc. I'm sick of this stuff! Pros: you get your glasses in an hour Cons: you pay $450 and they last only a year more

Beware of work schedules 5/31/2005

Be aware that if you saw the eye doctor on a weekend, you may not necessarily be able to see them again (followup) on a future weekend. I saw an optometrist on a Saturday for a contact lens exam, assuming I could go in on another Saturday to do the follow up. Unfortunately, the opometrist I saw works on weekdays and worked that Saturday to cover for someone else. She never told me this was the case. So when I tried to book my followups for the weekend, I was told that they could not accommodate me. more
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