Went in for an eyebrow wax and came out with burnt blistered skin around my eyes! This lasted about 5 days, which happens to be how many times I had to call to get a response from anybody!!! Come on already! I had to see a doctor for my burns and, two days after the incident, I had to miss work (embarrassed to face my own clients looking so bad). I was very disappointed at the way they handled my situation. I finally spoke with the owner, who seemed genuine and offered a refund for the waxing, doctor bill (my copay), and missed work. Which ended up being four calls from her insurance company asking the same questions and demanding a signed medical release for my complete medical history????? I responded by calling the owner and leaving yet another message, which has not been returned, three days and counting. 3-11-09
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