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Lee's Summit Used Cars

id: 29828961
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2100 NE Independence Ave
Lees Summit, MO 64064

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(816) 251-8686
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Car Dealers

Reviews
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Best

He also gave him advice that didn't lead to an unnecessary expense. Just did what was needed. My son Drake felt his service adviser was very knowledgeable, friendly and took care ...

Worst

I would give no stars if I could. My husband and I were pleased enough working with Courtney, but when we finally made an offer on a car, the sales manager came to ""talk"" with ...

Editorial review from Citysearch 7/24/2013

Thank you everybody at lss! You guys treated us very well, we couldn't be happier in my wifes new ride \r \r p.s. Anyone looking to get a new car or used car you need to stop by lss. They will take care of you trust me! more

Editorial review from Citysearch 7/10/2013

I took my 13 year old Subaru Legacy in for head gasket work recently. The service manager was on top of his customer service game. He kept me updated daily as the project unfolded. I also had brake work done. Even though they had found things that also needed attention, he contacted me before proceeding. Lee's Summit Subaru was very accommodating and courteous to my needs by providing me with a rental and finding ways to get me discounts since my repairs ended up being more extensive and thus costing more. Very considerate of my budget... Since I was spending so much money on this I was also enrolled in the rewards program which will get me free services of my choice in the future. They gave me points towards this repair, so I already qualify for some substantial services. Lee's Summit Subaru had already won me over for oil changes based on their friendliness compared to the other Subaru dealerships in town. I live in KS and go out of my way to get there for my vehicle needs. I feel good about my recent repair. They deserve 5 stars but I didn't want to seem like a fake review that people would just skip over. Thanks for reading and I hope this has been helpful! more

Editorial review from Citysearch 6/21/2013

Hands down, the best customer service experience I have ever had with a car dealer. In and out in less than three hours including a consultation, test drive, financing, and a myriad of paperwork. \r \r LS Subaru did everything the right way. We walked in and weren't attacked by rabid sales personnel. Tim S was patient, resourceful, and provided a wealth of knowledge not only about the car we were eyeing, but also Subarus in general and the competition. \r \r We also had several financing options made available to us and were walked through the process with ease. I usually fear the awful sales pitch from the salesman and finance guy - not the case here. No pressure on unneeded plans, warranties, clear coating, or deer protection. Just the simple, straightforward truth. \r \r Buying a new car should be a fun experience. In the end, you should drive away with a car you love feeling good about the deal, the process, and the vehicle. LS Subaru exceeded all of our expectations and has a customer for many years to come. Kudos to all employees here and a huge thank you! more

Editorial review from Citysearch 6/3/2013

We regularly have our Outback serviced at Lee's Summit Subaru. We have always had great service and the staff has been very professional and polite. more

Editorial review from Citysearch 5/16/2013

Great job taking care of my Forester! more

Editorial review from Citysearch 5/2/2013

This dealership is amazing! They worked really hard trying to find the perfect car for me. I have really bad back issues and whenever I drive a car my legs go numb. They let me drive as many cars as I wanted and were very patient. They did not rush me at all. I felt very comfortable with my decision and not pressured like many of the other dealerships. They just wanted me to be happy. I truly appreciate everyone's effort. Especially Patrick and Tim. Thank you for everything! I highly recommend buying a Subaru from these guys. more

Editorial review from Citysearch 4/17/2013

I will be referring everyone I know car shopping your way. Thanks so much. more

Editorial review from Citysearch 4/8/2013

If I really needed a true and honest friend, you people would be the first I'd turn too. Thank you for being to good to me. more

Editorial review from Citysearch 4/1/2013

Thank you Terry, Chris and Nate! For taking care of me and my issues like they were your issues. Great communication, Great Service and Great people. more

Editorial review from Citysearch 3/22/2013

showed up unannounced an hour before closing to see if I could get an oil change. I didn't expect one but they worked me in without complaint. Believe me, I won't make a habit out of doing that and understand it won't always work that way. Service department, know again just how much I appreciate going over and above to get the job done. more

Editorial review from Citysearch 3/15/2013

The ethics at Lee's Subaru are deeply appreciated. more

Editorial review from Citysearch 3/8/2013

very very good service. the people were incredibly helpful and well positioned to deal with my issues. we drove from new york and were blown away by the time and energy your team put into making sure we felt comfortable to go on the rest of our journey to california. thank you for making me proud to drive a subaru. more

Editorial review from Citysearch 3/4/2013

thank you and your staff for helping me out and getting me back on the road more

Editorial review from Citysearch 2/20/2013

All around stellar service. This was not my first for routine service, nor will it be my last. more

Editorial review from Citysearch 1/31/2013

James was very courteou, professional and provided a stress-free car buying experience. I love my Outback, and look forward to enjoying car for a long time. Thanks to everyone at Lee's Summit Subaru for your good work. more

Editorial review from Citysearch 1/16/2013

My service advisor-Terry- went above and beyond the call of duty. Well done! more

Editorial review from Citysearch 12/26/2012

The BEST sales transaction I have experienced in the forty plus years of purchasing vehicles in Kansas City and other markets. The amazing part is that Patrick and his team at Lee's Summit Subaru treated my wife and me to top notch service in spite of the fact that our ""sale"" was arranged through Subaru's employee purchase plan. more

Editorial review from Citysearch 12/18/2012

Thank you Terry and Chris for the quick turn around and great service on my car today. more

Editorial review from Citysearch 12/10/2012

After visiting your dealership the first time, I was extremely impressed with your inventory and the warm welcome. A few days after, I contacted Jaime in order to negotiate a vehicle purchase. Jaime was on a day off awaiting the good news for his unborn child. He called me back within 5 minutes and we started the negotiation. From his home, we agreed on a price that I consider to be an exceptional value - one that I would have had considerable difficulty duplicating elsewhere. Jaime was very responsive, attentive, honest and straight forward. He responded very well to my demand with high respect. Once we agreed, he offered to halt his day off and adjust his schedule to my convenience. I was impressed with Lee's Summit Subaru and will certainly come back. more

Editorial review from Citysearch 12/4/2012

Thanks again guys! Always nice to have a dealer that actually seems to care about not only the enthusiast crowd, but their whole customer base in general. more
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