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Lee Johnson Auto Family

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11845 NE 85th St
Kirkland, WA 98033

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(888) 556-3445
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Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Reviews
( 4473 )
( 568 )
( 2 )
( 1 )
( 10 )

Best

Excellent services

Worst

Just bought a new 2010 MX5, the vechicle is well built, but I received the car with damage on right front wheel cover. The final check up with of the service shop did not mention...

Blinker light changed. 10/28/2017

Excellent service! more

Happy 10/28/2017

Your crew was exception Kyle helped me out with my car problems and went above and beyond to make sure my Tahoe was taken care of. more

Great service. 10/28/2017

Great service. Always a pleasure to take my car here for servicing. more

Continuity of care 10/28/2017

Friendly, continuous care... more

Great service 10/28/2017

Friendly service, ready at scheduled start time and car was finished when promised. I appreciated the large waiting room as well! more

Outstanding Service 10/28/2017

The Lee Johnson Quick Lube center is the place to go for your basic service needs of any vehicle in Kirkland. Yes, that's right, you don't need a Mazda, Kia or Chevrolet to use their Quick Lube center, and you don't have to have bought your vehicle from Lee Johnson. The price is on parity with the "other" quick lube centers you could go to, but staffed with technicians that know what they are doing. I have never had bad advice, recommendations for unnecessary service, or had any question of trust. Plus, for an oil change, your get a free car wash - the other guys don't do that. The level of trust that their service is building, would put Lee Johnson on the top of my list if I were looking for a Mazda, Chevrolet or Kia. When it comes to automotive service the most critical thing is trust, and they have earned it. more

Service was great, wait time not so great 10/28/2017

The service guys (encountered three during my visit) were very patient and explained everything happening with my car repair. I found out that a dealer in another state was untruthful with me about my wheel alignments, and that made me so relieved, to finally get that issue resolved. I had an appointment at 2, didn't leave until after 5. The wait seemed a bit long, for oil change, emission test and alignment. And their wifi didn't pull up internet on my iPad. more

Great service! 10/28/2017

Very friendly staff and nice job on cleaning and vacuuming my car! more

Second purchase at Lee Johnson Kia. 10/27/2017

Everyone at Lee Johnson is great . . . I just bought my second car at this dealership and am very happy with the service from everyone. I have dealt with both the sales side and the service side of this dealership and have been impressed with all individuals. more

Great courteous service. 10/27/2017

I always feel well taken care of. more

Outstanding customer service! 10/27/2017

Lee Johnson KIA has an amazing team who really know how to take care of their customers. They've provided be with free loaner cars since I've leased my car with them. So far, l have no complaints. more

Marko 10/27/2017

Great customer service. Service Manager is funny, and goes the extra mile, I don’t feel like “customer #26748” Service performed promptly, car cleaned, a nice touch, great checklist provided more

Oil change 10/27/2017

Very pleased more

Quick service and professional 10/26/2017

Went in for the airbag recall. Friendly and professional. more

Bob is Great 10/26/2017

I have done all of my servicing at Lee Johnson since buying my car here. Bob is always great. more

Unnecessary Upsell 10/26/2017

Since buying my car at Lee Johnson four years ago, I have always brought my car here for service. Unfortunately, the past three times they've called while working on it and tried to upsell me. The first time they stated I needed to replace the light above my license plate which was roughly $30, and when I showed up to pay for the service they claimed I also needed to replace my tires soon. Little did they know that I had recently replaced my tires, as in the past few months and had only driven ~4k miles since, so I knew that claim was garbage. This time I was told I my battery level was low and that I needed to replace my brake pads at ~60k miles. Needless to say, I will be getting a few additional quotes before I decide to drop $500 on these two services. Otherwise, Lee Johnson has been pretty quick about performing the services and the staff is very friendly and helpful. more

Oil change 10/26/2017

Was there right before 7am and they got me in first and did a great job. Great customer service, changed my oil, vacuumed the floor mats and offered to wash my truck. Overall A+ experience more

Failed emissions test of my S10. 10/26/2017

I was able to get an appoitment in a resonable time and i got my problem resolved quickly. more

Excellent service. Excellent staff. 10/26/2017

Scott Trail is extremely friendly, competent, efficient, and a great asset to Lee Johnson Mazda. He has helped me several times, makes great suggestions, and always goes the extra mile. I give Scott my highest recommendation! more

Hybrid Tahoe repair 10/25/2017

Patty was very helpful and got our car fix and out in very good time. Will have to see how it works out. more
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Additional information
  • Hours: Mon 9:30 AM to 8:00 PMTue 9:30 AM to 8:00 PMWed 9:30 AM to 8:00 PMThu 9:30 AM to 8:00 PMFri 9:30 AM to 8:00 PMSat 9:00 AM to 7:00 PMSun 11:00 AM to 6:00 PM
  • Neighborhoods: North Rose Hill
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