Lane Luggage

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1146 Connecticut Ave NW
Washington, DC 20036

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(202) 452-1146
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Best

I HAVE BEEN SHOPPING AT LANES FOR ABOUT 15-YEARS. I LIKE A STORE WHERE THE SERVICE IS ATTENTIVE, AND THE SALES PEOPLE ARE KNOWLEDGEABLE. THE OWNER IS ALWAYS THERE AND AVAILABLE F...

Worst

If I could give less than one star I would. They used to be good, but their customer service is deplorable at best and condescending and prevaricating at its worst. Took a suitca...

Avoid at all costs 4/27/2011

Used to be a good store, now it's a rip off -- go there if you want to pay more than you should for a suitcase and get treated badly. I speak with feet and my pocketbook by going elsewhere, would recommend you do the same. more
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I HAVE SHOPPED THERE FOR MANY YEARS 7/15/2009

I HAVE BEEN SHOPPING AT LANES FOR ABOUT 15-YEARS. I LIKE A STORE WHERE THE SERVICE IS ATTENTIVE, AND THE SALES PEOPLE ARE KNOWLEDGEABLE. THE OWNER IS ALWAYS THERE AND AVAILABLE FOR ADDED ASSISTANCE. THE SALES STAFF ARE FRENDLY AND ALWAYS MAKE ME FEEL LIKE AN OLD FRIEND. YOU DON'T FIND THIS KIND OF HELP IN THE DEPT. STORES. Pros: SMALL STORE, PERSONLA SERVICE, INOVATIVE PRODUCTS more
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Additional information
  • Neighborhoods: Connecticut Ave/ K Street, Northwest Washington, Northwest
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