Our sales person was simply fabulous and was willing to do almost anything to meet our needs. The items purchased had to be returned when delivered and new replacement items had to be ordered. They did, however let us keep the defective items while waiting. Overall the experience was good. Service on delivered items is lacking. We had to have a piece fixed and after being told we would receive a call from the person doing repairs, it took two weeks and a call from me to get the repair person out. It's still a question why we would need repairs on new furniture however...still working on that one.
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