Went to Knight's Ice Cream in Westerville last night (8/8/09). Used a 20% discount card sold by one of the Westerville school programs which says we can use the card once per visit at Knight's. The worker got out a marker and said, ""My boss said I have to do this,"" as she drew a black line through the Knight's Ice Cream discount information so we can not use the discount on our next visit. (There was no restriction on the card as to how many times the card can be used.) This sent me a negative message - certainly not the message Knight's should be sending. That may have been my last trip to Knight's. While I do enjoy their ice cream, there are other quality ice cream options in Westerville.
Pros: Lots of ice cream flavors
Cons: Bad in-store marketing
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