The last National Park Service (NPS) interpretive program I attended was at Mount Rainier National Park two years ago, and it was a stinker! I had talked up campfire programs to my wife and had to apologize for bringing her to the worst evening program I'd ever seen in nearly 30 years.
I just moved to Seattle, and on a visit to REI, I talked to a NPS ranger who staffed an info desk inside the store. He is attached to Klondike Goldrush National Historic Park, which is located in downtown Seattle. I decided to visit the park and scheduled my visit so I could attend a walking tour.
Big mistake.
The interpretive ranger, Tim, who lead the tour seemed from the get go to not want to lead the tour. He made no effort to advertise the program, he seemed reluctant to go, and he complained about his feet hurting from the four-mile tour he led yesterday. (I'm not sure how much of this is exaggeration; regardless, this is not a message professional interpretive rangers should be broadcasting.)
Before the walk, Ranger Tim failed to connect with his audience. He never introduced himself nor did he ask about the backgrounds of the 12 visitors attending his program. He began the program late and failed to mention where we'd be going or safety considerations.
We finally left and made our first stop, which seemed impromptu. Ranger Tim didn't seem to be telling a story at all; he was simply relating disjointed facts about Seattle, none of which had to do with the Klondike Gold Rush. Ranger Tim misspoke, twisted his words, and his visual aids, a collection of maps and historical photographs, were disorganized.
The second stop lasted for about 15 to 20 minutes as Ranger Tim droned on and on without any narrative structure. I grew tired of standing still, and looking around, I noticed pained looks on other visitors' faces. I knew at this point, 35 minutes into the "interpretive program", that I had to bail.
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