Keith Pierson Toyota

I originally came to Toyota for service on my 2011 Prius purchased elsewhere. I fell in love with the Service Department, which simply carried forward to Sales. I am a very happy customer. more

Everything went so smoothly. The sales person helped us understand the financing terms, warranties and all paperwork we signed. Everything was simple and easy. The dealership is very modern, clean and has courteous employees. more

I originally came to Toyota for service on my 2011 Prius purchased elsewhere. I fell in love with the Service Department, which simply carried forward to Sales. I am a very happy customer. more

Everything went so smoothly. The sales person helped us understand the financing terms, warranties and all paperwork we signed. Everything was simple and easy. The dealership is very modern, clean and has courteous employees. more

George and Kennedy both were awesome! George was easy to work with. No pressure at all. I was there only to have an oil change on my 2011 Camry and walked the lot and left with a new 2014 Camry. Too funny! I got it all done in 2.5 hours! more

George and Kennedy both were awesome! George was easy to work with. No pressure at all. I was there only to have an oil change on my 2011 Camry and walked the lot and left with a new 2014 Camry. Too funny! I got it all done in 2.5 hours!\r more

The whole experience was very enjoyable and I drove my new vehicle home within a few hours of walking in the door. The dealership facilities were clean, comfortable and attractive. Keep doing a great job. more

The whole experience was very enjoyable and I drove my new vehicle home within a few hours of walking in the door. The dealership facilities were clean, comfortable and attractive. Keep doing a great job.\r more

Mike was friendly and professional. He was very organized, and he explained all the paperwork thoroughly and was efficient in going through the paperwork in a timely manner. more

Mike was friendly and professional. He was very organized, and he explained all the paperwork thoroughly and was efficient in going through the paperwork in a timely manner.\r more

Everyone I talked to went out of their way to make sure I got a price I could handle. Thank you for everything Keith Pierson Toyota. more

Everyone I talked to went out of their way to make sure I got a price I could handle. Thank you for everything Keith Pierson Toyota.\r more

Jackie was wonderful! She put me at ease immediately, and asked me the important questions and showed me the car of my dreams. She took me on a test drive, and then showed me how everything and the car worked and answered all of my questions. When I decided to buy it, she went to bat for me on the price. I will gladly recommend her to any friends in the future who may be looking for a new car. more

Jackie was wonderful! She put me at ease immediately, and asked me the important questions and showed me the car of my dreams. She took me on a test drive, and then showed me how everything and the car worked and answered all of my questions. When I decided to buy it, she went to bat for me on the price. I will gladly recommend her to any friends in the future who may be looking for a new car.\r more

It was a pleasure to work with Chris and he has been very helpful with follow up questions I had. I am not much of a negotiator, but I'm a bottom line sort of person. He was very friendly and seemed to know what he was doing. Drove it off the lot that day. No problems. Very clean with nice waiting area. I like the idea of the cafe counter. more

I understood all terms as was well explained by Bridget. She was expedient, very nice personality and enjoyed the overall experience. Very spacious, clean, friendly personnel. Provide continued good service for my vehicle and other customers I might send. more

It was a pleasure to work with Chris and he has been very helpful with follow up questions I had. I am not much of a negotiator, but I'm a bottom line sort of person. He was very friendly and seemed to know what he was doing. Drove it off the lot that day. No problems. Very clean with nice waiting area. I like the idea of the cafe counter.\r more

I understood all terms as was well explained by Bridget. She was expedient, very nice personality and enjoyed the overall experience. Very spacious, clean, friendly personnel. Provide continued good service for my vehicle and other customers I might send.\r more

The facilities are very nice. Everything appeared to be nice and clean. The kid’s playroom is an exceptional idea. more

I will try and make my experience short. I purchased a new car and was involved in a accident not even 24 hours later that totaled the car. I needed a car immediately due to work and newborn daughter. I had to get a rental due to the accident and was paying out of my pocket. (Worst luck) 2 weeks later my insurance company sent a check to Toyota to cover the vehicle (Car was totaled) or at least that is what I thought. This I was told from the Finance Manager that they did receive the check. In actuality they just received the check on 7/24. I finally was able to get a new vehicle (used) and thought everything was good to go. A week later I get a call saying that I need to have a co-signer or put $3,000.00 down to keep the vehicle. I was very surprised as I was told everything was good. They told me this had to be done that day or return the vehicle by the end of the business day. I signed all the paperwork and documents needed.\r \r This was very upsetting. I put my trust in the Finance Manager and Sales associate. When someone tells me something I am going to take their word. It might sound naive of me, but with the way they helped me how could I not take their word. I brought the car back to them and purchased a new 2014 vehicle from another dealer. \r \r I am still upset about how I was lied to. They can say whatever they would like, but the handling of this matter was uncalled for and completely wrong. I do not have the best credit, but if they would have told me upfront that I was not approved none of this would have happened. I understand they have to find a lender, but a week later I get a call to bring the car back or $3,000.00 is unethical and uncalled for. \r \r I will never do business with them and will never recommend anyone to Keith Pierson. more