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Jennings Volkswagen, Inc.

4.6
10 reviews
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id: 31263527
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201 WAUKEGAN RD
Glenview, IL 60025

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(847) 904-1461
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Best

plan to contiue using Jennings service in the future, as will my daughter for her Volkswagen.She has in the past and also feels very comfortable with the service. This is a challa...

Worst

I purcased a 2009VW Routon from Jennings VW & since the purchase I have been in the serv dept numerous times. My slidding doors freeze shut so I have my 3 kids exit from the trunk...

Editorial review from Citysearch 7/18/2012

I want to thank the mechanics who worked on my car. I really appreciate their efforts and hard work in keeping VW cars in the best shape. Please continue to do such thorough work. Thank you Pat Melone for once again being so understanding and helpful in my service appointment. It was a pleasure. I bring both my VW cars to Jennings and I always go away with a very satisfied feeling that the work was of high quality and care was taken. Continue to do this as always. See you next time! more
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Editorial review from Citysearch 7/16/2012

Kerry was polite and explained all necessary issues. She also took the time to advise me on what wasthe most critical issue to work on at the moment. more
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Editorial review from Citysearch 7/12/2012

I WILL NEVER EVER EVER IN MY LIFE WILL RECOMMEND THIS AWFUL PLACE TO ANYONE!!! THEY ABUSE OF PEOPLE WITHOUT EXPERIENCE BUYING A CAR. NASTY PEOPLE!!! VERY DISAPOINTED more
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Editorial review from Citysearch 7/11/2012

The staff at Jennings Volkswagon are truly exceptional, especially Arek Aneszko. Arek is a consummate professional & we love working with him. The staff in general are wonderful to work with as well. We have visited other VW dealers and could not believe te difference. Jennings had made buying a car a pleasant experience. more
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Editorial review from Citysearch 7/9/2012

Our experience with Eric Breitenbach and Newell Colber was truly exceptional. These gentlemen embody the qualities that make a car buying experience enjoyable. They don't use high pressure tactics, and they're knowledgeable about they're products. They are an asset to your organization. We did have already one minor service issue regarding the vehicle itself as it came from VW, but it was handled immediately and courteously by the Jennings Service Team. Thank you! more
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Editorial review from Citysearch 7/3/2012

I am pleased with Jennings. I am treated well and that allows me to feel loyalty towards making Jennings my first consideration for service and will be my first consideration when it comes time to replace my Eurovan. more
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Editorial review from Citysearch 6/28/2012

Greg & the rest of the staff are truly outstanding in what they do. I am never disappointed when I have to take my vehicle in to Jennings for service! more
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Editorial review from Citysearch 6/26/2012

plan to contiue using Jennings service in the future, as will my daughter for her Volkswagen.She has in the past and also feels very comfortable with the service. This is a challange for a woman to truly trust any dealings on their own, regarding any aspect of their car! Thank you to all there, espically the female head of the sevice Department. She goes above and beyond, and makes certain that all aspects of the service is understood in a friendly and completely non- condesending way, which happens too often with most service depatments of most dealerships towards other women! Can't think of any other place we would choose to deal with. Thank You! more
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Editorial review from Citysearch 6/19/2012

Pat Melone Mr. Pat Malone was truly exceptional. Very professional and knowledgeable, considerate of my time. Great service!!! Thank you. Romeo A Kerry Leino My visits to your service department has always been truly exeptional for my new 2012 Passat SEL TDI and also all my approx. 15 previous VW products for the last 30 to 40 years. In addition your sales rep., Arek has been very helpfull in explaining the new naviator functions. Thank you Jennings. more
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great at creating returning customers. 5/22/2012

All the members who assisted me in my repair process were extremely helpful, friendly, thorough, and efficient. I would like to mention that Amir D was the first person I was in contact with and he was more than willing to assist and guide me to the service center to help fix my car. He also went out of his way to call and follow up with me regarding the repair. The service representative, Greg Janek, was very helpful and understanding of my issue. He guided me through the repair process and also followed up on my repair. Greg also took care of my car very quickly. Finally, the technician, Mike K did a great job of repairing my car very quickly and it looked and ran great! Your staff is very professional, great at assisting customers, and great at creating returning customers. more
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Thank you! 5/22/2012

Once again, Jennings VW provided an outstanding experience. Because of the excellent work and the honesty of the team, I will not go anywhere else for my vehicle's service. Thank you! more
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Honest, up front sales staff. 5/17/2012

Honest, up front sales staff. Candid about pricing. Clearly people who loves selling cars. more
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professionalism 5/9/2012

Again, I can't say enough about Kerrie Leino. She combines professionalism with genuine warmth in a way that makes the appointment completely enjoyable. And, I have complete confidence that we will be taken care of. more
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Jennings VW always goes above and beyond any pother dealersh 5/3/2012

I feel Jennings VW always goes above and beyond any pother dealership with their personell. They employ the nicest people that always seem to care. Whenever I walk around the dealership, everyone always says hello and asks if I need to be assisted. Lisa is the epitemy of what customer service should be. She always provides me with the best service and advice on things that I need. Almost like she is part of my family suggesting what is best for me and my family. It is a pleasure being part of the Jennings family of customers. more
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Best car buying experience ever 4/24/2012

I have to say, purchasing a car from Jennings was the best car buying experience I've ever had. I am a VW loyalist and have mistakenly purchased VW's at some of those other dealerships, never once being treated remotely as well as I was here at Jennings. There is no pressure here, no games, no bait and switch, no psychological or numerical tricks, no haggling ridiculousness. It's completely smarm-free -- everyone here is genuinely nice, *honest*, friendly and helpful. For real -- I know it's hard to believe but it's true. Everything is laid out clear as day and their top concern is the purchaser's happiness. I was treated like a person, not a checkbook. I always thought buying a car was supposed to be fun, and everyone at Jennings proved that to be true. As another reviewer said, there is a reason why Jennings is the #1 VW dealer in Illinois. more
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Professional and thoughtful 4/24/2012

We would like to personally Thank Kerry Leino for her warm smile she gives to us every time we come in to have our Volkswagen serviced. Kerry Leino is always Professional and thoughtful by remembering our children. She remembers their names even though we do not come in regularly. She also was attentive and stated that our car is due for some routine maintenance and wanted to know if we wanted to schedule an appointment which we gracefully declined at this moment. She checks to see if we have received our emails and double checked our address to make sure that we did not miss any specials that Volkswagen is giving. In a time when many people are disgruntled due to economy, Kerry does a great job and attitude which keeps us coming back. We live a great distance from this location, but come back because of your staff, especially Kerry. Thanks more
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DO NOT PURCHASE ANY VEHICLE FROM JENNINGS 2/15/2012

I purcased a 2009VW Routon from Jennings VW & since the purchase I have been in the serv dept numerous times. My slidding doors freeze shut so I have my 3 kids exit from the trunk. My front windows jam & I had to replace my rear brakes at only under 15,000miles. When my van would go into serv for these defects, Jennings would not give me loaner but expect me to pay for a rental. I bought a new vehicle so I would not spend time in the serv however when you purchase a lemon that's what happens. I DO NOT RECOMMEND ANYONE PURCHASING A NEW OR USED VEHICLE FROM JENNINGS VW IN GLENVIEW. THEY COULD CARE LESS ABOUT MY CHILDRENS SAFETY! more
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