Jeff Wyler Kings Nissan

Kings Nissan sold me a car that they knew had a problem which they had refused to fix before I purchased the vehicle. In less the 24 hours of driving my car off their lot, it started overheating according to the temperature gauge. I threatened to cancel the contract and bring the car back. Then, they admitted that the service report showed there was a problem with the temperature gauge and that they had reset it and apparently that hadn’t worked. They told me I could bring the car back in and they would take a look at it. They had my car for four days and said they took it to Borcherding Buick for an estimate and that it was a sensor that would cost $800 that they were not willing to pay. They suggested I take it to my mechanic for a cheaper estimate and they may be willing to pay a lower price. My mechanic said it was the instrument cluster, not a sensor. It cost me $375 for the repair. Kings Nissan would not reimburse this cost. I contacted Borcherding Buick to see why there was a discrepancy between the cost of repair and determined problem. Come to find out, they didn't recently take my car to them when I had brought it back to their dealership; they had actually taken it to them WEEKS BEFORE I PURCHASED the car and they had declined the repair. I had Borcherding Buick fax me that estimate. I assume they thought I would pay $800 and they could pocket the extra money. I filed a complaint with the Better Business Bureau and they never responded. They now have a D rating. Do not buy from this dealership that scams hard working individuals and conducts fraudulent business acts. In addition, they have no morals or values! I purchased this car while accompanied by my three young daughters. We were all so excited to be purchasing our first newer used car :) Consider yourself warned. more

DO NOT GO TO KINGS NISSAN. I had a terrible experience there today. I was in the market to purchase a new Altima and received prices from several dealers in the area. Busam had the best price, however Kings had the car on the lot. I originally test drove the car at Kings and asked Dexter if he would match the price Busam quoted. Over the phone he said he would match it so we made an appointment to seal the deal the next day. As soon as we arrived we sat down to get to business. I provided my quote from Busam and Dexter gave it to the sales manager. We took a look at the car to make sure everything looked okay and then sat down to watch a video about their exterior/interior treatments. In the middle of the video the sales manager came over to say "Stop the video, we have a problem. This estimate is not legitimate. The other dealer lied to you..." He asked me to call the dealer from his dealership and I refused saying I was merely going to go there and ask them myself. In turn, I asked him if he could give me a price so I could come back and buy the car at Kings if Busam was truly lying. The sales manager wouldn't give me a price. I asked him how could I buy a car at his dealership if he wouldn't even give me a price? He originally told me he'd give me the invoice to show me the quoted price was incorrect. I asked for the invoice. It was in his hand and he was waving it around, but he refused to give it to me. They even lied by saying they were the only dealership in the area with that same exact car and said they would prevent Busam from getting it or making a trade by "holding it hostage" to keep it from me. Through all this, the sales manager was talking loudly, getting up and down on one knee, moving back and forth and quite frankly trying to intimidate a 27 year old woman into purchasing a car at his dealership for more money. What did I do? I walked out, went to Busam, got the same exact car for the quoted price, $6k cheaper than Kings wanted to sell it to me (those greedy jerks). There was no pressuring at Busam, and every single one of the sales staff I was in contact with was professional and respectful. Please do not get swindled. Do not trust Kings. Pros: null Cons: null more