InterContinental KANSAS CITY AT THE PLAZA

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5 reviews

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id: 27860953

401 Ward Parkway

Kansas City, MO 64112

(877) 345-4210

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Business Links: Reservation , Citysearch Profile

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InterContinental KANSAS CITY AT THE PLAZA - Kansas City, MO

Reviews

( 1 )

Best	Our fav in KC! We have been to KC several times for business & have stayed at other hotels & they cannot compare. We like it so much that when business takes us to Wichita, we go for the day & d...
Worst	Lousy Service/Uncaring Manager This review pertains to The Oak Room Restaurant. Our experience there was disappointing to put it mildly. It took 15 minutes to get our drinks and the cosmos weren't served with...

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Great Hotel, lousy housekeeping 10/17/2010

by Connie M at Insider Pages Provided by Insider Pages

This hotel is really great, when it comes to employees, but housekeeping, not so good!! They all are very friendly, & do what ever it takes to make your stay good. BUT!!, when we got to the room, it was not very clean. Hair around, used slippers under the edge of the bed, & crumbs of food all over the carpet. They moved us to an upgraded room, only to find toenail clippings on the carpet!!! They did come vacuum, but still, it should have been done right, the first time.\r This hotel is located perfect to go to the plaza. more

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This used to be my favorite Hotel! 8/13/2010

by k1aherr at Citysearch Provided by Citysearch

Booked room for thanksgiving night a year in advance and was given second floor room with no view ! i was told by Angela Snyder Director of Guest services that i was lucky to even get a room. I will never stay at this Hotel again! Manager at Hotel was no better at helping resolve this matter. more

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Lousy Service/Uncaring Manager 8/10/2010

by Jenny H at Insider Pages Provided by Insider Pages

This review pertains to The Oak Room Restaurant. Our experience there was disappointing to put it mildly. It took 15 minutes to get our drinks and the cosmos weren't served with the usual shaker being brought to the table. While appetizers and salads were served in a more timely fashion, we waited 45 minutes for our dinners to arrive after the salads were served. Then, some of the potatoes were cold and hardly cooked. We spoke to the manager who couldn't have cared less about our experience. The occasion was our mother's 92nd birthday. They did serve her a wonderful dessert for which we were not charged and our waiter was gracious. Drink prices were outrageous--a Makers and water was $10, a double Crown and water was $16.50. We won't go back. more

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Luxury 12/1/2008

by Mindy W at Insider Pages Provided by Insider Pages

If you can afford the hefty price tag, this hotel is worth it. The rooms are large, the service is impeccable and it boats one of the best views in the city during the holidays. more

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Our fav in KC! 11/18/2006

by luvs2travel at Citysearch Provided by Citysearch

We have been to KC several times for business & have stayed at other hotels & they cannot compare. We like it so much that when business takes us to Wichita, we go for the day & drive back to stay at the Intercontinental. The Concierge level is incredible and has fantastic views of the plaza. It also has a room where the concierge serves food & drinks throughout the day & is a good place to sit & read the newspaper or work. Our fav concierge is an older gentleman who works mornings and knows everything about KC. He's great to talk to and has such a passion for KC & will know exactly what to recommend for you to get the best visit possible. The rooms are spacious and have very comfortable beds. They even have a nice balcony to enjoy the lights of the plaza. The workout room has a really good mix of equipment and is adecent size so you don't feel crowded. Behind the hotel and along the river are great neighborhoods with hills for getting in a good walk/run. more

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Owner Message

InterContinental is the world's first truly global brand that has put the knowledge and understanding of each destination at the core of its business. The brand is deeply rooted in a mosaic of cultures and landscapes that define our world.
Our guests, both then and now, have always had a passion for travel. And our hotels have always embraced and celebrated their local cultures. These common values have shaped the spirit of InterContinental over the years. And today our brand and our staff around the world embody this heritage.
With a worldwide portfolio of over 150 hotels in 65 countries, InterContinental Hotels & Resorts has been welcoming frequent international travelers for more than half a century. A pioneer in the development of the hotel industry, InterContinental properties successfully blend consistent global standards with the distinctive cultures of their locations to deliver a truly authentic and local experience.
Explore our rich heritage. Book online or call.
. Each property offers its own distinctive style,from heritage elegance to urban chic and resorts on tropical shores. Forge the best travel experiences. Excellently appointed five-star suites offer a sense of occasion. Premium is in every detail,from Michelin-starred restaurants to outstanding spas. Immersive luxury surrounds you,creating unforgettable memories.

Editorial

The Scene
All the details of this crisp, airy lounge seem calculated to evoke the art-deco era. Deep reds and emeralds provide the color scheme, while light panels cast an elegant glow....
5/14/2004 Provided by Citysearch

Additional information

Hours: 24 hrs
Payments: Master Card, Discover, Visa, American Express, Diner's Club
Neighborhoods: Sunset Hill, Plaza Area, Country Club Plaza

InterContinental KANSAS CITY AT THE PLAZA

401 Ward Parkway

Kansas City, MO 64112

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Best

Worst

Great Hotel, lousy housekeeping 10/17/2010

This used to be my favorite Hotel! 8/13/2010

Lousy Service/Uncaring Manager 8/10/2010

Luxury 12/1/2008

Our fav in KC! 11/18/2006

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InterContinental KANSAS CITY AT THE PLAZA

401 Ward Parkway Kansas City, MO 64112

Best

Worst

Great Hotel, lousy housekeeping 10/17/2010

This used to be my favorite Hotel! 8/13/2010

Lousy Service/Uncaring Manager 8/10/2010

Luxury 12/1/2008

Our fav in KC! 11/18/2006

ABOUT

OUR SERVICES

MY ACCOUNT

EXPLORE BY CATEGORY

ALL LOCATIONS

401 Ward Parkway

Kansas City, MO 64112