Import Auto Works

I live in an apt. complex that these people tow out of and i have had my car towed from other apts they tow out of. I have never had any problems with them. They always answer their phones every time I have called. And they even picked me up from my apartment and drove me down to my car. I pay alot of money for my parking spots and people have inconveinced me my parking in my spot. I have also had my car towed by other companies in Indiana and trust me Import is NOT the most expensive, unreasonable, or ignorant for that matter. There has never been any damage done to anyone's vehicle that I know. Matter of factly I started taking my car to this shop to be repaired and I would recommend them to anyone with an imported car. As for the cash policy? I wouldn't trust that someones bank account had the funds in it to cover a $100, especially if the person can't read a sign that says NO PARKING! If they can't read who knows if they can perform basic math more

I dont like how anybody can write anything they like on these pages regardless of the truth. I have dealt with the guys from import auto works for 20 years .They have always been honest, reliable and very fair with me. Mike and his gang have worked on 7 different cars for me over the years and always done a excellent job. My son now takes his car to them and is very happy also. To be in business that long they have to be doing something right. Keep up the good work! more

I recently had a wheel bearing installed there. I had done some business with Mike in the past and he was alright. He gave my job to one guy and he pawned it off to a younger kid to do. Needless to say I was not happy with the job. The ABS and Brake lights in the dash kept coming on and Mike looked at it and told me it needed a new wheel sensor. Price $163 but he would wave his labor on it to install it. I took the car, An Audi home and checked the wheel lugs like I always do. They were hammered on so tight I had to use a breaker bar with a piece of pipe on it and jump with my full weight to break them lose. BTW I'm 205 lbs. Not satisfactory with me at all.I let the wheel sensor go for a couple months and pulled it in my garage to look at it. I found it was never pushed in the whole way and just left hanging there. Remember he was to charge me $163 for a new one. I took the old one out completely and cleaned it real good. I also cleaned the bore where it goes into. I finally installed more

I've been using Import Auto Works for over ten years now for all my auto repair needs. They are very honest and knowledgeable about all car makes. They have actually talked me out of having work done that wasn't needed. They have been very helpful and reliable. I would not hesitate to reccomend them to anyone who needs repair work done.\r Odd to see that two negative reviews here are posted by people that have had their cars towed. Probably local college students who always park where they shouldn't!!! more

Having seen how this company uses unfair business practices with two neighbors I wouldn't recommend them to anyone. When trying to contact someone from there about getting a car released it took over a week, meantime the lot fee's were adding up daily. I question a company that will only deal in "cash" sales as there is no way they can be held accountable come tax time. Avoid using them is the best advice I can give. Their rates are not in par with other companies in the Indinia area. PROS: CONS: They are good at the art of deception when it comes to getting a car back more

Import Auto has a reputation for being impossible when releasing a car. Rates are usually around $125 and cash is insisted upon. Although it's understandable that cars must be towed when illegally parked, but some of the practices involved with this company seem unethical. For my apartment complex, cars are often hitched, and if the owner approaches the truck before they leave, no discount is given on the towing fee. Through my job I've been made aware of unhappy car owners who have no way of contacting the operator of this company and then are forced to pay storage fees until their calls are returned. The impound lot is located far out 2nd street - way out of town and to which it is impossible for local students to find transportation . Depending on the employee, the company is willing to pick-up and transport car owners depending on circumstances. more