Honda Of Pasadena

Consider going to Alhambra instead for service- dept. is unprofessional! Made my husband waste his time for a recall paint job. Still waiting for their device manager to return our call :/ more

service is excellent !!!! their staff are accomodating !!!! more

Excellent service; on time; always accomodating; Jerome is the best!! Pros: On time service more

on july 3, 2008, i bought a 2008 civic sedan ex through the costco automotive program with this dealership. the salesperson, eddy lin, was extremely kind and courteous before AND after the purchase was made. there was never a moment of being pressured into buying the car. i even received a follow-up call about 5 days after buying the car. now, that's great service. Pros: costco auto program dealer - there was no haggling over the price Cons: low inventory due to supply & demand of economy cars more

The Service Department is very professional and knowledgeable. They took care of the problem with my new Honda after I went to TWO other dealerships and was told no thing was wrong with my car. I'd avoid the sales staff, I went into by a new S2000 and the sales guy treated me like I couldn't afford the car and told me I would be better off with a Civic. more

I told the salesman exactly what I wanted: color, make, model, price. The first salesperson left and another returned telling me, that guy didnt think he was going to make any money, so he didnt want to show me the car. I agreed to pay sticker, tax/license and Id pay by check. This was fine and agreeable until we got inside the dealership. Then came the extra charges: advertising, lot charges, etc After arguing these charges, the salesman says, ""look the dealership wants to a make a couple of thousand."" It was perfectly clear they were not out to sell a car unless it involved ripping off the consumer. BTW, I went to another dealership, paid cash for the car and financed a couple thousand for extra goodies. There was money to be made but the hounds of Pasadena didn't have the customer service and respect to make it. Cons: Terrible Salespeople more