Hollyway Cleaners

I will never go back to this cleaners. The owner is a lying, deceitful, greedy person. I took a shirt in to be cleaned and it came out destroyed. He denies ever cleaning the shirt and went on a rage about how Americans are unorganized and that he (an Indian) has pride in his work and that he does things differently than Americans. First of all I don't know how he thinks Americans got where we are today without being organized, but that can be his own deal. I am floored that he is on our soil, reaping monetary benefits and has so much anger towards Americans. I kept on trying to pull him to the point, which was my shirt, but I think he had a better time being an evil, hateful person. By the end of the conversation, he didn't admit being wrong or that even his company could make an error. Thank God there is a dry cleaner in town who has never ruined or lost anything. This man's pride and his arrogance is so over the top, that I just know he has a miserable ( probably lonely) existence. Money can't buy you happiness my friend..... Keep the damn shirt, I never want to step foot in your Anti-American, hateful establishment again. And by the way Einstein, I would have made a claim on an expensive designer shirt, instead of my Banana Republic shirt. Cons: owner is beyond arrogant more

This place is excellent !!! I have never had this much customer service ever. the employees are very helpful, managers always there to help. I'm glad to see that they give oppurtunities to teenagers to work there. Any one who does a false remark are just jealous!!!!!! more

I have been going here for years....the customer service is always great. Whenever I need last minute pressing only, the AWESOME managers always help me out quickly. They are environmentally friendly too. One Sunday, I even saw Natalie Portman too. Pros: Open Sundays, Environment friendly more

I am amazed at the service at this store. This store take dry cleaning seriously. They have over 60 people working there, are open till midnite WOW. I can get my clothes measured till midnite by a taylor, have my clothes pressed till 9 pm on the spot. Got my stuff cleaned on Sunday for a trip , in 4 hours. The manager or owner, knows a lot about fabrics , very chatty nice guy. Good family run business, very attentive to all his customers. Seen lots of celebrities there, danny glover, sally struthers. Go on Saturdays good celebity watching.. LOts of cute girls there, good hang out spot. Best dry cleaner by far. i have tried them all Pros: Great managere, very knowledgeable, and atttentive more

It's walking distance from my house... that's why I seem to keep going back. lt's easy. Every time I walk in there the manager is yelling at one or several employees. Last time I went in the woman who looked at me and said ""next"" I guess decided that she didn't speak or understand English so I had to wait for someone who could help me... all I was doing was dropping off 2 shirts and a pair of pants. I've asked several times for a stain to be dealt with and they never are, but they still charge me for ""trying"". They charged me around $22 to have one dress and one shirt drycleaned and I completely lost it and then they fixed it... they're always trying to rip people off. They also seem to have issues getting things done on time... can't tell you how many times I've gone in and my stuff wasn't ready. Basically, don't bother going here. There are 3 other drycleaners within a few blocks who are much better. Pros: Convenient. Always parking. Cons: Everything but the convenience and parking! more

I have gone here for a year now because it is close to my place, but I never realized how overcharged I was getting and that I was consistently being lied to about pricing, completion times, and quality. Several times I have received shirts back with the exact same stain that I pointed out in the beginning....there is no reimbursement or discount for them not doing their job (money hungry). Most recently I brought in 4 items and on 2 of them I was talked into a special service because it was cheaper, but when I picked them up, the prices had jumped up. I asked why and they said that the service that I was told must have been misquoted and they are not responsible for what the front desk says. (crappy business) The other two items I was grossly overcharged for. One of them was a long sleeve T-shirt that was charged like a sweater because according to them, ""anything with long sleeves is a sweater no matter how thin or what material."" (B.S.) The last of the four items was a zip up hooded sweatshirt that was charged the same price as a blazer...I asked why and again I got the answer of, ""If a sweater has a zipper in the front, it is considered a jacket"" I asked, ""but it is clearly not a jacket and you just called it a sweater yourself"" That is 4 out of 4 that I was overcharged for. The owner of the place was quickly called over to fix the problem and began screaming at me that I was a bad customer and I was just being cheap. He mentioned that me being cheap was making it difficult to pay his staff and that I did not respect minorities and I want everything cheap to keep them poor. I realized this was not a sane person. He is completely disrespectful and crazy to no end. Pros: Close to my house, but so are 4 other that are cheaper and better Cons: This list is endless....they are horrible and nasty people more

I too was a victim of the crazy, out of control business owner! He was screaming at me, as he blamed me for the fact that I took my incorrectly done alteration (nor was it dry cleaned as requested) home without checking it in the store and came back for a refund and to have the drycleaning done at no charge. more

I had been using this dry cleaner for years since it is right by my house. However, just recently they ruined a $100 sweater that my girlfriend took in. The sweater now is about half the size than it was when she brought it in. Ok, whatever, mistakes happen. She went back about four times to try and get them to either stretch out the sweater or get reimbursed for the damage. The OWNER of the place denied any fault, started screaming at her, threatened her, claiming that she was trying to ""defraud"" his business. At this point, all of the customers that were in the store at the time left. Some even jumped in to stick up for my girlfriend, and he continued to scream at them as well! He was extremely verbally abusive to the point that she started crying. Is this a way to treat your customers? I will now never go back to this dry cleaner as they are extremely rude, overpriced, reckless, and unethical. This kind of behavior, by an OWNER of all people, is completely unacceptable. Pros: Open on Sundays Cons: Management, Service, Quality Care, Customer Relations more

They ruined a jacket and lost a shirt. They are over-priced and show very poor results. I did not get reimbursed for the jacket ($600) or the shirt ($200). ANYBODY is better. more

I used this service for a year and then everything went down hill all of a suddent. The new materials used in stretch knits is great when washed and ironed at home, but take them to this cleaner and they fade beyond belief. The manager claims to know that the material does not hold a dye well, but can't explain why they fade and burn the shirts up. Very argumentative and blames it on the manufacturer, but doesn't warn you before leaving them with them. Yes, I had to pay anyways! more