Holiday Travel of America

Horrible company to work with,\r Liars, don t waste your time. lots of phone calls that get you nowhere!\r Gave them a second chance and their service was even worse.\r Customer service is terrible, specially if you get a girl named Chris, well trained in giving negative answers to any question you have.\r Really difficult to get hold of anybody, and according to them the USPS always loses they re mail.\r Waste of time, worse company ever!!!!!!!!!!!!! more

THE WORST SERVICE EVERRRR..... this company is absoulety WORTHLESS... customer service members are rude and a year and a half later i'm still waiting to book a trip. more

HORRIBLE SERVICE - we have tried to book a trip, using one of their worthless vouchers for over a year. They just blow us off. So, today I sent them a cert/mail demand for performance. Either they deliver on the value of the cert or I will file a small claims action. I'll update once this is resolved. more

Me and my wife attended a Jockey Club Timeshare presentation in Las Vegas and they gave us 2 tickets to fly to Fl for our vacation. Holiday Travel requested $297 in August 2011 to guarantee a nice trip to Fl in February 2012. We paid right away and started making plans for our trip. Then 30 days prior to our trip Holiday Travel of America Carlsbad, CA called and a young girl by the name of Monica (a little rude) told us sorry but all her trips were booked and she offered us instead a 2 day overnight stay in San Diego instead of 2 plane tickets to Fl. We said we planned on a trip to Fl and she informed us that there may be travel in April available and she would call us in March to let us know if there was any room available to take our trip. We were ""SHOCKED"" and knew right then and there we were scammed! She graciously offered our $297 back as some type of reward for us to ""Go Away"" I would NOT recommend anyone use this company for regular travel, and I would hope the next time they need a Firfighter to rescue anyone of them, or their family in an emergency they would think twice about how they treated a Firefighter trying to go on vacation with his family. I wont forget!! more

You and your staff have been so wonderful to make the Vegas trip possible. MORE power to YOU! more

Marivel, you made this painless for me. Thank you so much for being so prompt and helpful. more

Thank you so much for your help today. I told my husband how wonderful you were. Thank you for updated our profile and we look forward to planning many more travel adventures with you and/or your staff. more

We had a wonderful full week. We visited the Polynesian Cultural Center and enjoyed the dancing and luau dinner. We did a couple of Island tours, visited Pearl Harbor, the Swap Meet and oh yes, enjoyed the waters at the beach. We met many friendly people from various parts of the world. The Pacific Beach Hotel was excellent. It was located in the center of the activities and right across from Waikiki Beach. Our breakfast arrangement allowed us to start the day full and satisfied. The service was outstanding. Thank you very much for your efforts. more

Winners Circle Resorts International, Inc, has been a client of Holiday Travel for the past 10 years. We have purchased and utilized well over 250,000 travel certificates. We receive many calls from our customers thanking us for their wonderful vacations. The staff at Holiday Travel responds to our needs in a timely professional manner and makes sure the premiums are delivered properly and on time. If you have a need for travel incentives, you may be sure they are dependable and their product is outstanding. We highly recommend their product and services to anyone. more

My association with your company within the past 12 years has been nothing but successful. I am please to say that working with your company, i.e. your travel certificates has been very successful in generating clients to Shell Vacations projects. Most importantly, your staff has always responded in a very prompt, courteous, professional manner. I look forward to continuing our relationship with you and your company, Holiday travel of America. more

I have been doing business with Rich Romanello and Holiday Travel of America for over eight years. In that time I cannot recall any customer complaints in regard to the Holiday Adventure or Sweeter Dreams certificates. It is very refreshing to find a travel certificate company that knows how to do it right! I look forward to many more years of working with Holiday Travel and their certificate program. more

I'm happy to oblige your request for a few words to mark this milestone for your company. First and foremost, a very heartfelt congratulations on HTOA's 20th anniversary! I'm always pleased to see a true entrepreneur succeed, especially one who has conducted his business and working relationships with the integrity, insight and professionalism shown by you and your people. Twenty years is definitely a milestone for any company, and you have my kudos and congrats on reaching it. Here's to another 20! more

you have been a tremendous help. I do want to thank you for all you have done for me! more

Thank you still for your patience, your confidence and your competence. You are a small jewel of travel agent. more

thank you for being so nice on the phone more

I just wanted to thank you for all the help with the recent cruise you helped me book for my family on such short notice!!!! As you've always done before, you provided great service and good value more

I was so impressed by this co. they set me up on a dream vacation to Hawaii (Maui) for a tiny fraction of what I would have paid anywhere else. They handled every possible detail perfectly from the flight to the beautiful hotel etc etc. more

My partner and I attended two timeshare presentations (different companies) and we were supposed to receive a 5 day, 4 night cruise to Mexico and a 2 night, 3 day to Hawaii. We sent in the money for the taxes and fees (for both trips) and received a letter requesting our preferred travel dates. We sent them in and thought we were good to go. WRONG! more

I just want to thank you for planning the wonderful Florida trip. The cruise, resorts and all accommodations were just terrific. You did a great job. we are so Appreciative more

I wanted to take a moment to thank you for an outstanding 2008 on behalf of Carnival Cruise Lines I would like to personally thank you for all of your business and your support throughout the year. You and your staff are true professionals and wonderful to work with. more