I had went for a regular tire rotation (which was kinda pricey), after I left the store and was getting on the interstate I heard a loud thud. My two rear tires had come completely off, causing my car to slam on the street. I was forced to call a tow truck to get my car back to their store. When I returned with my car I told the original salesman who helped what happened. He laughed at me and then walked off to get the manager. Randy Hauck came out and I told him the same thing. He said that once it leaves the store they are not responsible for it anymore. The downright rudeness of his demeanor and attitude was horrible.
Cons: The owner/manager
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