Hall Brian E

I'm from out of town visiting. My dog, a Bernese Mountain Dog, needed to be seen for possible tick problem. I made an appointment on Saturday for the following Monday at 4:30 PM. I got there early at 20 past 4 to fill out the forms. I sat there, 4:30 went by, 5:00 went by, 5:15 went by and I had been up to the desk a little earlier. Soon. A couple came in about 5:15 and one of the ladies at the desk said, the dog barks so we'll take him first ! Leave him in the car until it YOUR TURN ! No emergencies. Nothing ! Very rude. Will never be back and I visit here often. Too bad I couldn't click No Stars. more

The staff is nice and the facility is clean. The hospital admits reptiles, so I brought my bearded dragon here. However, this was a bad choice my me because none of the vets here is a herpetologist, and as their website indicates, doctor Hall has an 'interest' in exotic animal, but this means nothing to me when faced with a very sick bearded dragon. Doctor Hall has an impressive resume, but as a feline and canine expert, but not as a reptile expert. I suggest to anyone who has a sick lizard to please put in the time to look for a better vet who is qualified to diagnose lizards. My bearded dragon has a very serious fungus infection that required a very aggressive treatment, but this was not something that doctor Hall could have known. Therefore, please take your lizards elsewhere. The animal hospital itself had a great staff, and I think that doctor Hall did what he honestly thought he should have done. more

I have been going to Fairport Animal Hospital for 20 years. They have taken care of 2 of my dogs and 2 of my cats over the years. Dr. Hall is the most caring doctor I have met. He makes a point to give loving attention to the animals before examing them. He even sat on the floor to pet my puppy and play with her a bit to settle her prior to her first check up. It is obvious he loves animals and wants the best for them. Sometimes, the wait time can get lengthy, however it is because they are taking their time with each animal; they will give you the same attention.\r \r In reading some of the reviews, I question if they are talking about the correct location. There are several "animal hospitals" in Fairport. \r I would HIGHLY reccommend Dr. Hall to anyone and would never take my babies anywhere else! more

I took my dog to this place and is the one thing in my life I will regret forever. My dog was very ill and they could not help him where I live. My Dr called Dr Speciale who cant not make a desicion for the life of him or without the most expensive painfull treatments and I was told to drive to Fairport that they will be waiting to see him. I live a few hours away.My dog was given injections for the pain, he never threw up and he had a good trip, by the time we arrive I was half an hour early and his injection was wearing off. I was made to wait 45 minutes with my dog moaning,I had a horrible allergy attack because they place is filthy with cat hair, my dog pee on the floor and they mop it and put the mop right back into the cabinet without a bucket or nothing and a young girl was wiping the childrens area with a sponge with no water or cleaner. Very unsanitary.My dog was crying in pain and I asked them if they knew this was the out of town emergency, they said the dr had not read h more

Fairport Animal Hospital goes above and beyond the call of duty to help its patients. I had a dog with very serious separation anxiety, and I can't tell you the amount of times we visited for medicine. I further cannot tell you how many phone calls I had from the Vets there in response to my questions. They always took a lot of time to answer my questions and work through problems with me. I think one time I was on the phone with Dr. Hall for over 30 minutes at the end of his shift at 7pm. I will ALWAYS take my animals to Fairport. Also, I had a bearded Dragon, and they see exotics, which is a plus! They are wonderful! more

I had a cat that got very very sick from a very severe urinary tract infection about 3 years ago. They took excellent care of him. Thank you so much for that.\r \r The only thing I was upset about was that your prices are extremely expensive for shaving, (lion cut), for my cat. Your phone staff, (can't remember the young man's name), told me that the price range was between $190 - $225??? I was in shock. That was for a physical, normal shots, (he was due), sedation, shaving and removing mats at $11.00 a piece.\r \r I had to go elsewhere because I am on an extremely tight budget. I found a great vet about a half hour away, Gas cost was minimal, but for shots and physical, sedation, mats and lion cut, the total cost was $118.\r \r I would still use Fairport Animal Hospital in the future if anything were to ever happen to my cat if he were sick as I know the staff would take excellent care of him. more

Pet Pride of New York is a non-profit organization and as such we rely on the generosity of local Veterinary Hospitals to keep our Spay/Neuter Program operating. Over the years the Fairport Animal Hospital has provided our clients with the highest standard of veterinary care. We have found them to be professional and caring at all staff levels. It is our pleasure to be associated with such a fine animal health care establishment. Norma Halbleib, Assistant Shelter Manager Pet Pride of New York more

When Fairport Animal Hospital opened in 1980, one of core beliefs is to do our part in limiting the number of unwanted pets. We were also aware of the need to help some families who had limited incomes and needed help paying for spays or neuters. We arranged to work with some of the humane organizations in the Rochester area and provide a limited number of these procedures at no cost to the owner. Heba visited our hospital for this reason. Also treating the ears was above and beyond our agreement with this humane group and would have represented an additional charge to Heba.\r \r It is our policy to do a physical exam before the surgery. Because of work schedules and other family commitments in the morning, it can be very difficult for families to bring a pet in the morning. We offer to admit patients the night before surgery at no additional cost to the family. Following spays or dog neuters we always keep patients until the day after the surgery. This is done to check for postop more

\r It is our policy to do a physical exam before the surgery. Because of work schedules and other family commitments in the morning, it can be very difficult for families to bring a pet in the morning. We offer to admit patients the night before surgery at no additional cost to the family. Following spays or dog neuters we always keep patients until the day after the surgery. This is done to check for postoperative infections or other problems that might affect the recovery. Heba’s cat stayed with us the night before and the night of the surgery. There was no extra hospital time.\r On the day of a pet’s discharge we provide a free bath where ever possible. Heba’s cat like a small number of our patients became very upset when away from home, with strangers working with them and doing medical procedures. This makes it unsafe for the pet to have a bath. Unfortunately, the person trying to answer Heba’s concerns was unaware of this. She was trying to gather information to help her. We normally would have suggested to bring her back in to the hospital to bath her.\r \r We pride ourselves with having a very courteous and helpful group of technicians, veterinary assistants and veterinarians. WE have many testimonials to this. There is no reason for Heba to fear visiting this hospital. Every encounter that I witnessed with her was friendly, courteous, and helpful. I believe that there was a miscommunication that could have been handled in a better way.\r more

I have two cats one will be 6 in May and the other will be 6 in July. Both of them are adoption/rescue kitties and have serious, chronic medical conditions and most likely would have died without the great care they got. One of my cats had a problem that less than 5% of animals survive and she is still doing quite well for herself. I live out of state at the present time, but when we return to NY I will be returning to Fairport b/c of the great care my furkids have gotten here. more

I took my very healthy cat (8 mo. old) here to be spayed. When I picked her up she was in her cat carrier and when I got home and opened up the carrier...I noticed she smelled really bad, her fur was all dishevelled and there were big matted, almost sticky parts on her tail. She also kept scratching her ears and could barely open her right eye. I called the Fairport Animal Hospital and the woman who answered the phone, Angela was not helpful at all and told me that all that was wrong with her must have happened when I got her home and that they give the cats bathes before they leave. WELL turns out my kitty got ear mites and has blood all over her tail which got covered in their cat litter. She was never bathed and have reason to believe didn't eat or drink (she was kept an extra day after the surgery). I was also told that they 'check her ears' before leaving. Hm. Then maybe they would have noticed the ear mites. She is my only pet and does not go anywhere near other animals. Maybe if more

Have taken our cats to this hospital for several years. We have always been very satisified. Staff is very helpful and courteous. Would recommend to others. more

Great staff and good vets. We have been taking our dog there for 6 years. The staff is very friendly and great with the animals. Vets are very good at explaining procedures/feeding/shots. We also took our rabbit there to have stitches removed. more