First Option Lending

LaKressa help us understand the process and work with as with all her effort to buy our first home. more

If your shopping around for somewhere to re-finance your home, let me highly suggest First Option Mortage, and specifically you will want to work with Loan Officer LeKresha Cloud. She made our whole experience very smooth and comfortable during a complicated process. She made us feel like we were her only clients, with as much personal attention that she gave us. She even came out and met me near my office to sign some paper work. She was very pleasant to work with, and we left feeling like we had made a friend. Please look LeKresha Cloud up if your ever looking for a good mortgage company. She is the best. more

I have had the pleasure to work with LeKresha Cloud who was an absolute joy to work with. I found her to be very professional in her conduct, personable, polite, respectful and very knowledgeable. Ms. Cloud was able to answer all the questions we had very thoroughly. I found her willing to go out of her way to accommodate our work schedule to conclude our business. We had a closer who was less than professional and multitasking while we were attempting to sign our paperwork and to her credit she spent additional time to recheck his work and found several mistakes. She is enthuisiastictic and makes sure all her "" i's are dotted and her t's are crossed."" We are very appreciative of the way she took care of us to make sure every little detail was in order and correct. Ms. Cloud is a valuable asset to First Option Mortage and I would be very pleased to work with her again should the opportunity should present itself again. She will keep your customers coming back! more

With rates being at historic lows I tried to refinance with the bank that holds my mortgage. After almost four months of being passed off from one person to another with no progress being made I did what I should have done in the first place. I called First Option Lending. Everything that was said in the radio ads was 100% true! From first contact to close it didn't even take a month. I received an awesome rate, rock bottom closing costs, and most importantly, top notch customer service from Brian McCloy. He guided me through the entire process, met face to face with me, and was always there to answer any question I had. Brian made it easy to trust him because it was clear from the get-go that he had my best interests in mind and he demonstrated that through his actions. If you're serious about refinancing in an expeditious manner and looking for a knowledgeable loan processor that you can trust don't hesitate to contact Brian McCloy with First Option Lending. You won't be disappointed! more

We had tried to refinance a few times months before but each time we got caught up in paperwork and phone calls with no results and then we found First Option Lending . Their process was streamlined, simple and best of all they were in the local area. Brian was patient and attentive to detail during our refinance and suggested a 30-yr fixed, low interest rate, FHA loan that would suit our needs. The entire process went very smoothly and overall it was a pleasant experience. Brian was always available for questions, with a quick response and his customer service was impeccable. Thanks Brian for your dedicated customer service…a huge difference!! more