Fireplace & Chimney Authority Inc.

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120 E Lake St (at E Lake St & Elmcrest St)
Elmhurst, IL 60126

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(630) 279-8500
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Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
Fireplace & Chimney Authority Inc. - Elmhurst, IL
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Reviews
( 2 )
( 1 )
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( 1 )
( 5 )

Best

This is by far the best place in the Chicagoland area to buy a fireplace! I drove from downtown Chicago, and was extremely impressed with their selection.

Worst

I had a lock top damper installed 9 years ago with lifetime warranty written on the invoice. The technician assured me, if anything would go wrong it would be fixed or replaced. ...

Editorial review from Citysearch 2/1/2013

Such an amazing business, keep it up! more
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Editorial review from Citysearch 11/1/2012

About a year ago we had a Boston Model 1700 firepalce insert (made by Enviro) installed in our fireplace and we love it. The showroom staff were curtious and helpful in picking out the right one for our home and setting. The installers were both prompt and efficient and the installation went very well. We have used the fireplace insert very much and are very pleased in every way with the product. more
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Editorial review from Citysearch 9/16/2012

Keep looking, I wish I had. more
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Editorial review from Citysearch 9/10/2012

Beautiful showroom, they've done a nice job. more
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Editorial review from Citysearch 8/27/2012

Both showrooms are beautiful and they now host cooking classes which my husband and I are interested in. more
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Editorial review from Citysearch 8/27/2012

Great company and great staff! The whole entire process was fast and easy. Thanks again! more
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Editorial review from Citysearch 6/22/2012

THIS COMPANY IS GARBAGE, IF YOU DO HAVE THEM AT YOUR HOUSE MAKE SURE YOU GET A SECOND ESTIMATE BECAUSE YOU MAY NOT NEED ANY WORK AT ALL. THEY ARE DISRESPECTFUL AND RUDE. A FRIEND OF MINE HAD WORK DONE AND THE MORTAR STARTED FALLING OFF AFTER A MONTH OF THE TUCKPOINTING. BAD NEWS I PROMISE. more
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BAD Customer Service 1/4/2012

We had a general cleaning performed in April of 2011. I don't know about you, but we don't typically use our fireplace during the summer. Fired it up the first time over the New Year weekend and noticed that the flue was not operating properly. Upon review it seemed that the flue was not re-attached properly after the cleaning. We asked for someone to come out and they responded by telling us that since they performed the service back in April (about 9 months ago) they couldn't send someone out. We were considering installing gas logs from them. NOT ANY MORE!!!!! Be careful. They do not back up their service. Though we could trust a business in our own backyard. more
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No lifetime warranty 11/13/2011

I had a lock top damper installed 9 years ago with lifetime warranty written on the invoice. The technician assured me, if anything would go wrong it would be fixed or replaced. However, after the product fell apart, they did not want to replace it. After 2 months of communicating back and forth, the owner got involved and refunded my purchase price. more
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Zero stars 4/8/2011

I didn't like the customer service the first time I called. They were rude and did not listen well to my questions regarding the work I needed done. It went down hill from there... more
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Gorgeous showroom and knowledgeable staff! 8/27/2010

This is by far the best place in the Chicagoland area to buy a fireplace! I drove from downtown Chicago, and was extremely impressed with their selection. more
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Response to ""Absolutley Horrible?"" 9/23/2009

Fireplace & Chimney Authority, Inc. is writing this in response to the two negative reviews we have received. These reviews are not from customers of ours but are linked to a competitor who finds the need to bash us on the internet to try and gain business. We have never written a false review ourselves and our workers are respectful and courteous and would never overestimate a job and ""peel"" out of a customer's driveway. Our managers are also respectful and courteous and would never speak to a customer in the manner in which the review on Citysearch suggests. Instead of internet reviews being the deciding factor, if a new customer is interested we will gladly give customer references for you to call and get real reviews of our work. Thank you. more
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Absolutley Horrible 8/1/2009

I had these guys t my home for a chimney cleaning and instead the kid walked around the house, went up on the roof, and came down with a $4230 estimate. He stated the chimney was unsafe and demanded we have it fixed immediatly. I told him to leave my home and he got very disrespectful with me before pealing out in his van leaving rubber marks in the driveway. i called their office and the guy I spoke to told me, and I quote ""you should've got the work done."" So I called 2 more companys for estimates and no one else found any issues. These guys are trash Cons: Where do I start more
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Chicago's Largest, Most Respected Fireplace and Chimney Company.

Owner Message

  • Fireplace and Chimney Authority is the Midwest's largest full-service chimney and fireplace experts. We have 2 stunning showrooms located in Elmhurst and Lisle in Chicago, Illinois. From rustic old-style hearths to modern metal-and-glass-front enclosures, wood-burning or natural gas & electric stoves, let our 100 years of combined experience work for you. For new construction projects or older homes, we can add a fireplace and chimney system that can save you money on your heating bills. If your system isn't working as it should, our experts can clean, reline and repair any problems. We also have outdoor gas grills, glass doors, gas logs, masonry for chimneys, barbecues & more. Let Chicago's Fireplace and Chimney Authority design the fireplace of your dreams; call us today for a free estimate to see how easy owning a new fireplace can be.

Additional information
  • Hours: Mon-Sat 9am-6pm; Sun 11am-4pm
  • Payments: Visa, Master Card, American Express, Cash, Discover
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