called this company to find out how much it would be for them to snake my drains from the septic tank to the house. They told me over the phone it would be $125.00. The technician came out and determined that the septic tank was full and needed pumped so he did not provide the service of snaking out my drains, he merely moved the buildup in front of the pipe with a shovel which took five minutes...but proceeded to charge me for the entire service. He knew I was upset so he discounted my bill by 15 dollars. I completely understand charging a reasonable trip fee (most other companies quoted around either free estimates or a simple $50 trip charge to come out to my location since I live in the country) but to quote me $125 for a service that you didn't provide and then still charge me $110 for it is beyond my capacity to understand. I think it is crooked and bad business...I certainly will never call on this company again.
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