Fair Oaks Ford

My Husband and I bougth our Car with Serafin at Fairs Oaks, We liked very much His Treatment.\r I recomend. more

My husband and I just bought our second Ford from Fair Oaks. They were wonderful to deal with, just as they were the first time! We worked with Jeremy and Craig and they gave us the best deal compared to 3 other dealerships and they were very easy to work with. The next time we buy a Ford I will go straight to them for sure! more

I initially intended to just visit and test drive a Ford Fusion Hybrid but left leaving a deposit in order to purchase a new car. Steve approached me within five minutes of being on the lot and spoke to me about the availability of the car I wanted. He was willing to work with me to let me know when the car would arrive. I never felt pressured or rushed. Steve made me feel like a friend. He let me test drive another vehicle similar to the one I wanted and verified when my car would be delivered and worked with me in a very sincere way. Steve called me the moment the car arrived and I was able to pick it up the next day. Paul was great at explaining the additional protection on the car and gave me a great deal. I also received great cooperation from the man who finalized the papers and gave me an extended warranty. Overall it was a great experience!!! I have already recommended them to a family member. more

When my fiance and I first stepped in yesterday, we were not thinking about leaving with a car that day; however with the help of Paul, who was our sales consultant, he helped us to the max in getting a car! We were first thinking in buying a new sedan or a hatchback, especially a small, fuel efficient one for me since my work consists of being on the road for a season each year. However, Paul still introduced us to the used cars, just to see if there could be any additional variety of choice. \r \r I was taught to drive a truck and I have been using my parents' Chevy suburban ever since high school, so I am accustomed to driving these bigger types of vehicles. When I first looked at the 2010 Jeep Patriot, it totally attracted me by its red color, bigger body than a sedan or a hatchback. My gut told me to take it for a test drive. We did and it felt great! This used car not only was in good condition, it had 17K, which was basically new to us! We got a great offer plus warranty!\r \r Our experience from first stepping in to the dealer until our last handshake, was overall a success. We are very delighted in getting this perfect car to start our new adventure as newlyweds in a few months! We feel that this Patriot is perfect for the two of us as we commence to start our lives together. Who knows, maybe we will seat our children inside someday! Thanks Fair Oaks!! more

Friendly and helpful sales staff. I would buy from them again. The service staff was also friendly when I had to go in for a remote starter. more

Every one of the 5-Star reviews below is BOGUS!! Shame on you Citysearch for not caring about the content and letting Fair Oaks friends and employees submit bogus review to pad their scores and increase their rankings. A quick look on YELP will give you the real story. That more

Their service team is GREAT and very helpful to answer all your questions, no matter how big or small! Their sales team is not pushy but very helpful as well! I highly recommend Fair Oaks Ford to anyone who is in need of a new/used car or service. Their team is all around wonderful! more

I highly recommend Fair Oaks Ford for anyone in the market for a used or new vehicle. The staff is extremely helpful and friendly. My salesman, Jeremy Bloom, assisted me in finding the car I wanted in my price range. I will definitely buy again from here when the time comes;) more

From the sales staff to the service personnel, everyone was friendly and knowledgeable. They all go over and above on customer service. We will never buy a car anywhere else! more

We have been taking our fleet vehicles there for 6 years now. They have been very helpful & are attentive to our needs. Never have had to take it back to fix the same problem twice. Always very helpful making sure our drivers have a vehicle to drive off in as repairs are being completed. Once in a while our guys will wait there and they love the free popcorn and coffee. Thanks for all your help, we appreciate your professionalism.\r \r more

I recently purchased a vehicle at Fair Oaks Ford for my daughter. The experience was such an easy transaction and the sales staff so helpful and patient I decided to write this review. I will return to Fair Oaks again when it is time to find a car for my son and would recommend them to everyone I know. The General Manager even came over and took the time to listen to my concerns and questions. Thanks for being such a great neighborhood dealership. more