Evergreen Autoworks

I needed some auto body repair work because of a low speed collision with a distracted driver on I-405. The staff at Evergreen Auto Works were friendly and knowledgeable. They keep me informed on the repair process. They advocated on my behalf with the Insurance Company. Frankly they worked their back sides off to complete the job as quickly as possible and under the estimate. Everything from the initial estimate to delivery was spot on. I worked directly with the owner, something you don't see often these days. There are many places that do bodywork, none that will top Evergreen Auto Works. I have no regrets choosing Evergreen Auto Works and will use them again if ever needed. A side note that has nothing to do with the repair, the lobby is full of memorabilia, much it donated by customers. This mini museum is very cool. more

I went here because they are local and got decent reviews online. My car had a noise that I wanted to get checked out. I was very specific about the sound and had a good idea of where it was coming from. I was very flexible and told them they could hold on to the vehicle as long as they needed to determine the cause of the sound. The next week I was told they could not hear the noise I was referring to and that I could pick my car up because there was nothing they could do about it. At this point, I was obviously disappointed that they could not hear anything, which my girlfriend, myself, and random passersby could notice. I was also disappointed that they didn't take me up on my offer to ride along and point the noise out to them. Anyways, I went to pick my car up before a holiday weekend and was surprised at the absurd price they charged me to drive my car around and not do any work on it. The mechanic that "worked" on my car wasn't there (of course), so I wasn't able to talk to him. At this point, I was just off work and they were closing shop themselves, so I paid the ridiculous price and got my keys back (They also charged me to check my engine light code which other mechanics do for free; and proposed installing new parts which I declined and ended up not needing). I was also told they would call me to go over the charges once the they talked to the mechanic. I never did get that call from them. After all of this, the funny thing is, the next week I figured out the source of the noise myself, which was exactly where I told them I thought it was coming from. I then fixed the problem with a little help from my friends and by using videos and articles I found online. It also cost me a fraction of what these ding dongs charged to dilly daddle around. more