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Evans Automotive Service Center - Pensacola, FL

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11225 Lillian Highway
Pensacola, FL 32506

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1 (850) 455-7374
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Managed by Uberall
Reviews
( 288 )
( 11 )
( 3 )
( 3 )
( 3 )

Best

It is a friendly, family like atmosphere with great service

Worst

Decided to try this shop because it was closer than our mechanic across town and they offered a shuttle service home. What started off as squeaky brakes turned into a $1300 quote....

Regular service call - oil change 6/6/2014

Friendly, courteous and knowledgable staff. Repairs are explained before any work is done. Mechanics are top-notch and take pride in their work. more

Excellent customer care 6/5/2014

Even though it was the flood of the century we were taken care of as quickly as possible. more

Outstanding 6/5/2014

Neat,Clean,dependable , backs up the work done more

A/C Service 5/31/2014

I have a 02 Camry with only 57,000 miles on it and the A/C had never been serviced. I am inclined to go to Toyota on both my Camry and 05 Tacoma because let's face it, that's all they work on but for a A/C they wanted over a $100 more than Evans. I know that Evans has ASE Master Certified Technicians on his staff and with today's automotive systems being so complicated, you don't want a non-certified technician working on your automobile or truck. I am extremely pleased with the service and the quality of work I received there on the A/C. I know that it was equal to or greater than what I would have received at the Toyota dealership. more

Customer Oriented 5/30/2014

I really appreciated the fast service and knowledgeable staff. Honesty and the gurantee they provide are not easily found. Wouldn't hesitate to take any vehicle here. more

excellent customer service 5/29/2014

Honest and up front. Quick estimates, and timely updates on progress. more

Jenifer and Curtis are always outstanding 5/29/2014

Got my auto out on short notice on a Saturday more

over charging and preying on ignorance 5/25/2014

I would choose to rate after my issue has been resolved, but i have to so this is what i have to do. I was told that the fault on my check engine light was due to a faulty or bad camshaft position sensor, a $30-50 dollar part, but instead you want to change my whole distributor and charge around $325 for parts a labor?! I consider that criminal exploitation. That is praying on peoples ignorance, and i will not be victimized. That's just one of the many overcharging issues for parts. Really parts and labor for a fuel filter, $68, for an acdelco part for $12 and a 30 minute fix at most?! Then when i decide not to get the work done and pay out for the diagnostic I find later a Hazmat charge for $8.45. I seriously doubt that any of my diagnostic work or inspection of my vehicle required the handling or disposing of any hazardous material. To me that just sounds like your adding charges because you want to make a few more dollars. more

Friendly and comfortable 5/21/2014

In and out in less than an hour. Coffee, snacks and a paper to read on the bench outside not a bad way to get your car serviced. Thanks more

Great customer service 5/17/2014

Great customer service and my car is running fantastic! more

Prompt courteous service as always 5/11/2014

Always expect and get the best service possible here. I will return in the future more

Honda service 5/5/2014

Outstanding customer service, workmanship and clean! more

the concern level to satisfy the customer 5/4/2014

The attitude shown while explaning the repair to be done and the feeling that all concerned about your satisfaction. Thank you more

Replace Batteries 5/2/2014

Evans had the batteries delivered before I arrived. Once I arrived, the vehicle was moved into the service bay and batteries replaced. Great place for service work. more

their service 5/1/2014

they were there when we really needed them and it was greatly appreciated. they helped us out immensly. thank you all so very much for all the help you gave us. more

Nice, family run business 4/27/2014

Evans is awesome! I'm from out of town and they were great to me. If I need a mechanic while visiting the Lillian area I will definitely be calling them. more

Efficient , knowledgable, pleasant to work with 4/27/2014

I would send anyone to Evans Automotive knowing they will says be treated exceptionally well. more

Very informative 4/16/2014

Changed the oil very swiftly informed me of Honda recommended maintenance once the car reaches 100k miles. Did not up sell or pressure me into getting the jobs done just informative. Great place!! more

Great family owned business 4/11/2014

Very friendly family owned business. Quality work and great service more

Service!! 4/10/2014

All went well......Curtis even said hello. more
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Owner Message
  • Evans Automotive Service Center wants to be your new automotive repair shop! Our goal is to give every customer quality auto repair service at a fair price. Whether you need preventative services like oil change or fluid replacement, brake service or new tires, or even diagnostic services for engine problems, we have you covered! Visit our Services page to see the full rage of services we provide. Our mechanics are highly trained and certified, and are familiar with the latest technologies and automotive diagnostic tools. Our Service Center has an A+ rating with the Better Business Bureau, and earned the Torch Award for Marketplace Ethics in 2014.

Additional information
  • Hours: monday: 09:00AM-06:00PM, tuesday: 09:00AM-06:00PM, wednesday: 09:00AM-06:00PM, thursday: 09:00AM-06:00PM, friday: 09:00AM-06:00PM, saturday: closed, sunday: closed
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