I enjoy the rental procedure at Enterprise but I have one annoyance.\r
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I don't know how to take advantage of the points I accumulated nor how to arrange the upgrades sent to me by Enterprise. Whenever I go to the counter to sign in and get my car, I am always told ""you need to make arrangements when you make the reservations""...yet nowhere do I see\r
instructions for using my points when making reservations. It is very frustrating,
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