These guys are the BEST. Honest.
When I moved here, my dog was sneaking into my hosts' bedroom, and pee-ing all over their gorgeous silk/wool oriental rug. By the time I found out about it, some of the stains had been there for well over a week, and they had tried to treat it with Shout. (For the record, I've learned that this is NOT what you should do.)
Anyway, I called these guys, and they came over the same day. Louis, who worked on the rug, was so great. Really knowledgeable, honest, friendly, and reliable. He called to let me know the progress (he needed to take the rug off-site), and miraculously, was able to remove the stains. I seriously doubt that someone with less expertise and would have had the same results. The rug was ready sooner than expected, delivered exactly when he said he'd deliver it, and looked great!
The cost was competitive, and all charges were fully explained ahead of time. More importantly, though, they were courteous, concerned, and really care about the work that they do. They also totally saved my hide (and my dog's, too)!
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