Dossett Dental Plano

Dossett Dental is one shady practice. more

Everyone was so very nice and informative. Great job! more

Not sure about this Dossett Dental, but writing about the one on Arapaho - I AM A DENTIST, so please read closely. So I went in to Dossett Dental to get my Groupon redeemed for an exam, xrays, and whitening. Was taken in - had xrays done, and then they hygienist came in. She said that I needed a deep cleaning. Before the dentist came to see me, the office manager, Fariba Dodgostar, came in and saw me and said that it would cost me $850. I didn't consent by signature, not even verbally, and the hygienist was about to start the deep cleaning on me when I said that I didn't want it because of the cost. This was ALL before I saw the dentist. Then the dentist came and told me I needed a filling replaced with a ""build up"" and crown. Then when I asked about the whitening I had paid for with the groupon, they said that in the groupon, it said if I needed a deep cleaning, that they couldn't do the whitening. So they basically charged me $100 for an exam and xrays - something that they offer for free anyways (http://www.dossettdental.com/) What I failed to tell them was THAT I'M A DENTIST. Me needing a deep cleaning is an ABSOLUTE LIE. Secondly, a hygienist CAN'T diagnose that I need a deep cleaning. Texas Occupation Code 262.151 - ""the dental hygienist does not: (A) diagnose a dental disease or ailment; (B) prescribe a treatment or a regimen;"". Also Dr. Susan Koo stating that I need to have my filling replaced with a build-up and crown is over-treatment as well. And I don't need to have my ""deep cleaning done"" before I get a whitening. This is obviously just a tactic for them to get people in the door and see what idiot doesn't look into their treatment planning, and just pays them for extra, unnecessary treatment. Hell, at my office, if someone paid $900 for a not deep cleaning, I would give them a free whitening too. Needless to say I got a refund on my groupon and I am reporting them to the dental board.... more

My girlfriend went for cleaning and exam at Dossett Dental in 2011 at their location on Araphao and Hillcrest. The dentist, a Korean lady named Susan Koo, said my girlfriend needed deep cleaning, a crown, and a bridge. She then sent my girlfriend out to talk with the office manager about the cost. The office manager, a lady named Fariba Dadgostar, told her the deep cleaning would be $900. She then went on to tell her that she needed the deep cleaning because she had a gum infection and that her lower jaw would rot away if she did not get the deep cleaning. The dentist never mentioned she had a gum infection or anything about her lower jaw rotting away. My girlfriend told her she just wanted the regular cleaning and exam and that was all. Fariba told her they would not do regular cleaning, only the deep cleaning for $900. I could not believe what I was hearing; the office manager was making decisions regarding her medical treatment. This middle-eastern lady was not a dentist, not even a dental assistant, and here she was making medical decisions. I then became very irritated at what I was hearing and asked Fariba if I could speak to the dentist. She said that I could not. I told her my girlfriend wanted just the regular cleaning. Fariba said they would only do the deep cleaning and refused to do the regular cleaning. We left the place in disgust. About a week later we went to another dentist and this dentist told her she did not need deep cleaning at all and that she did not have a gum infection. They did the regular cleaning and exam and everything was fine. I was really angry about what we had experienced at Dossett Dental as they were just trying to rip us off. I filed a compliant with the Texas State Board of Dental Examiners. A lady from their office called me and said she could not believe that they refused to do a regular cleaning. They are investigating the matter at the time of this posting and apparently they have had numerous complaints against Dossett Dental. I would recommend everyone to avoid Dossett Dental as they will try to rip you off too. I also spoke to my dentist about deep cleaning and he said it was rarely needed. I believe something should be done to stop this unethical practice and hope the Texas State Board of Dental Examiners does something. more

The best, most polite, gentle and thorough dental care I have ever received! more

Everyone was great! We need more people in the dental business like this group of individuals you have put together here. Thank you. more

Excellent all the time !! more

Excellent all the time !! more

I had a toothache that at the same time was giving me a headache. Dossett Dental was opened on Saturday and was able to get me an appointment right away. The staff was very friendly and knowledgeable. They even helped me by watching my kids. more

I had a toothache that at the same time was giving me a headache. Dossett Dental was opened on Saturday and was able to get me an appointment right away. The staff was very friendly and knowledgeable. They even helped me by watching my kids. more

Everyone from the front desk to the dental assistant to the doctor have been more than excellent! This facility exceeds all my expectations; each person here has been very professional with me. Thanks for everything! :-) - Cristina B. more

Everyone from the front desk to the dental assistant to the doctor have been more than excellent! This facility exceeds all my expectations; each person here has been very professional with me. Thanks for everything! :-) - Cristina B. more

Very friendly people. My periodontal procedure was as painless as possible. Dr. T and Marinanne were great! - Susan M. more

Very friendly people. My periodontal procedure was as painless as possible. Dr. T and Marinanne were great! more

I enjoy the friendly, warm atmosphere. The staff cares and is concerned for my well being. If you think about it, these are important qualities when someone has sharp objects in your mouth :) - Mike F. more

Just wanted to say how wonderful everyone is at your office in Plano. Dr. Bita Kamali, Afsaneh Behbanhani and everyone else in the office staff are so kind. The work I had done was beautifully performed. Thank you to all. - Peggy P. more

Just wanted to say how wonderful everyone is at your office in Plano. Dr. Bita Kamali, Afsaneh Behbanhani and everyone else in the office staff are so kind. The work I had done was beautifully performed. Thank you to all. more

My wife had a dental emergency which required immediate attention. From the initial phone call to the completion of the work, we were served with outstanding professionalism, kindness, sensitivity while receiving the necessary assistance. Tammy is a great receptionist and Afsaneh was wonderful to work with. Also, the fee discount was very much appreciated, specially in these hard economic times. Thank you! more

My wife had a dental emergency which required immediate attention. From the initial phone call to the completion of the work, we were served with outstanding professionalism, kindness, sensitivity while receiving the necessary assistance. Tammy is a great receptionist and Afsaneh was wonderful to work with. Also, the fee discount was very much appreciated, specially in these hard economic times. Thank you! - Roland B. more

I don't like dentist offices but the staff at Dossett Dental helped me overcome my fears and I had a really pleasant experience overall. more