Don Wessel Automotive

Randy Thomas is awesome! Your staff in the maintenance department are always honest and helpful, which is hard to find these days! This is our third vehicle we have purchased from you over the last 17 years and will come again when our kiddos start driving....scary! Maybe one for me before then. Thank you for making it a great experience! God bless you all! more

we have had 4 honda's over the years and were in the market for a different vehicle. Aaron was great and couldn't do enough to help us find the vehicle we purchased. Everyone there was very good. I normally hate to buy a car and go through the process, but it was quite pleasant at your dealership. more

I have to say it was painless, very well organized. I had one hiccup there was a misunderstanding about the payoff on my train in. We did come to an agreement. more

Overall experience was quite satisfactory. I was impressed with the product knowledge of Jason Cowell and Chris Perkins. They also presented themselves quite well with a professional image. The white shirt and ties were impressive. My wife and I had visited several other Spfld dealerships who were laid back, almost slovenly. There salesmen went by some goofy title and their closers were less than professional in appearance. Though Jason could not be present at the end sale, Chris stepped in and quite aptly showed us the inner operations of the vehicle. Quite honestly, anyone who knows Hondas, knows that they sell themselves it just a matter of finding the right vehicle for the customer in their price range. Only disappointment was in the business managers attempt to sell the extended warranty. I bought the Honda because of their track record and he was intent on selling the warranty by saying that Hondas really only build the engine and transmission and rely on others to provide the rest of the car, citing specifically that something could go wrong with the immense number of electronics in the vehicle and that we might need a loaner in the 3/36 time period. While I realize his purpose is to sell an extended warranty he almost had me questioning the vehicle quality. Chris did place a followup call and all has gone quite well with the vehicle. Have gotten several inquiries about what kind of car the vehicle is(Crosstour) etc. I will probably return as a customer though hopefully not for several hundred thousand miles I hope. Should you need a salesman in the future feel free to contact me.\r Mike Devine more

Very pleasant. No high-pressure sales, the salesman (Russ) gave us plenty of ""space"", and he was very knowledgable about the Hondas. more

I called Randy Thomas because I was interested in a used car I saw on your lot. He was great! I have been looking for a car for a while, and it seemed everywhere I went I was pressured into buying something. I NEVER felt an ounce of pressure from Randy. He was very professional and I am very happy with my car! more

Don Wessel Honda's reputation is one of the finest in Springfield. This is the 2nd car I've purchased there and my experience was as pleasant as it could possibly be. I was especially pleased with the help and courtesy of Randy Thomas, my salesman. He clearly understood how best to help me in selecting and understanding the value of the vehicle I purchased. No pressure, just respect! Thanks Randy and Don Wessel Honda. more

Absolutely very pleasant. I always dread going and buying a car. I came down from Kansas City to visit my mom and she said let's go check out Don Wessels (she bought her last two Honda Accords from Don Wessels). So off we went and it was great! Rich, Richie and Pat were all great, made buying a car very easy! They were not high pressure at all, very helpful, knowledgable and very honest. I will be back even if I still live in Kansas City. more

It was very pleasant, hassle free & extremely professional. more

As always I had a great experience. Randy Thomas answered all my questions. I never felt pressured or pursued like at some other dealerships. I have bought all but one of my cars at Don Wessel and I keep coming back b/c of the service. more

looking to replace hybrid civic with a vehicle allowing me to sit higher with better visibility and easier to get in by handicapped husband. wonderful salesman who did not pressure us into buying more than we wanted. more

This was by far the best car buying experience we've ever had. Everyone made us feel like we are family. We will always buy cars from Don Wessel now =) more

It was the easiest car buying experience I have ever had, other than a few mishaps in finance. more

It was a very peaceful, pleasant and enjoyable experience. more

Excellant. Didn't feel like a high pressure salesman trying to sell us a car. He gave us the time we needed and provided us with the answers to the question we asked. It was a pleasure working with Mark on our purchase. more

Excellent honest service. I have bought three autos from Randy Thomas . If I ever had to buy a fourth, I'd hope Randy was still there. more

Absolutely fantastic! The service there was the best. Very friendly. I had my 3 year old with me and everyone was trying to help keep him occupied. Nathan Blanton has always been good to me. He goes above and beyond to help customers. I went to Honda at the beginning of 2012 and Nathan tried to get me a car but he couldn't. My credit wasn't where it needed to be. So, as I worked to get my credit up over a year, I decided to go revisit Mr. Blanton. I told him exactly what I was looking for and he made it happen. And Sharon (who my son kept calling grandma) was extremely helpful in getting all my paperwork taken care of. The Honda dealership in Springfield, Mo is excellent! I plan to go to use them in the future and tell all my friends about the great service. more

This was my third very positive experience of purchasing a Honda from Don Wessel Honda. There is no high pressure sales, the price is always fair and the service after the sale is absolutely the very best that I have ever experienced in my 40 years of being an automobile driver. \r I was back at the dealership today purchasing a Honda Golf Bag, Honda Golf Umbrella and a Honda Hat so that I can share my enthusiasm for Honda with my friends on the golf course. You are running a most exemplary dealership. Keep up the great work. \r Jason Cowell was especially helpful and willing to stay a little late on a Saturday evening to close my deal. He even helped me to be to arrange a sale that allowed me to drive away with a better vehicle than I had intended to purchase. I am totally satisfied and will sing your praises for many years to come. more

Professional, knowledgeable, courteous and followed throuth on everthing that needed to be done making it a painless purchase. more

There was absolutely no pressure to buy. He had full knowledge of the product. He was patient with me. Have already recommended him! more