We took our dog here today for the first time. We were recommended this place by a friend. First impression is great. Store is located in prestigious 15th and 15th neighborhood. The store front is a retail shop with lots of cute dog accessories and what not. BUT the back of the shop, where the dogs/cats get groomed is a whole other story.
The back room is dirty, the kennels are filthy! But this is not why I will NEVER go back nor recommend this place to ANYONE! With my very own eyes I watched one of the lady workers aggressively handle a cat she was grooming, down right ABUSIVE she was slamming him/her down on the table, and when she was done with the cat she picked him/her up by the back of the neck and drug the cat off the table. I feel so bad for the poor cat and the obviously clueless owner. These woman that work here could care less about the shop, and its clear the owner is not on the job site. At least not the day I was there
Cons: Abusive Staff
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