Dodge City CDJR of McKinney

Everyone is so awesome there. They will help you get through process and explain everything to you. more

Completely satisfied with the service experience more

Jason Main was fabulous!! He made it so easy to do business. The finance manager August was also quite the pleasure to deal with! more

I was very satisfied with my service experience. The service personnel are very friendly. more

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I was completely satisfied with the service Dodge City of McKinney provided me. I’ll definitely send friends and family members over to ya’ll.\r more

Thank you very much for your birthday wish and all that Dodge City of McKinney have done for me. I am still enjoying my Durango. Have had it since 2001 and am like the “little ‘ole lady” and have only 14,500 miles on it. It may be a while before I need another one. Seriously, I am and have enjoyed it. Thank you again for being a thoughtful team!\r more

I just wanted to let you know my experience at your dealership was a great experience today. I had my daughters Caliber, and the A/C wasn’t working right and it’s just a little over a year old, and I have an 18 month old grandson that has been burning up in the backseat. I zipped in there and talked with your service department Mr. David Koegl, I just wanted you to know the gentlemen went way about and beyond to help me. I left the vehicle, and the courtesy driver (which was very kind also) took me home, and then today Mr. Koegl called me and said was ready, I said well I have my grandson, I gave my car to my daughter with my car seat to get to work, can he pick me up in the Caliber, he said NO, due to company policy, I said okay I understand. Well I need you to then take baby car seat out, but in courtesy can and come get me. And he did without even attitude, was kind and so helpful, and too my grandsons safety consideration meant a lot. Just wanted to let you know I just purchased Chevy Colorado pickup last month, at El dorado Chevrolet, and got so much attitude and problems at that dealership, even before my first payment, a low tires single light kept coming on for three weeks, and they wanted to charge me to re program it, And wanted to charge me $38 for extra keys without a chip. I wish I would have come to you first, wish I could trade it in to you, with the great experience I had today. more

I was in the service department to have my truck looked at, due to a clunking noise in the front end. They found the problem –fixed it and when I went to pick it up I was standing beside the truck when this guy walked by and asked if there was something else I needed. I told him I wondered if they had the black side strips that fit on the top side of the bed. He not only went looking for them, returned with them opened the box to check size and color and when I told him I wanted them he installed them. I went to the cash desk to pay for them and I asked the man there who that fellow was because he was so nice and helpful. He told me his name was Gary Brenner- director of the department. Now not only was he very nice the service they took care of the problem-David Koegl was very nice and helpful too, also taking care of recall problem that we didn’t know about. The salesman (Dough) that sold us the truck would also fit in the same category and I will include the financial person also. With those guys you have an outstanding group. Thanks again for all the help. \r I’ve always been a Chevy truck person but let me tell you… I am now a walking advertisement for this Dodge truck. \r more

Everything went great I had no issues or complaints with anyone at the shop, but I would’ve liked it if it went a bit quicker but it’s understandable due to the high volume of people they had… it was a busy day for them… other than that it was great and I will definitely come back for other services to my vehicle! more

I had a problem with my 2006 ram shaking when I applied the brakes. I suspected it to be the front brake rotors warped. They told me I needed to have the pads changed and the rotors turned. When I picked up my truck and drove off it still shook when I applied the brake. I returned and they told me I needed two new front tires. I went down the street and purchased 2 new front tires at the cost of approx. $400. When I left the tire store the truck still shook when I stepped on the brake. I went back to the dealer and they said they would re-turn the rotors to true them up. This time when I drove off everything was fine. About 15,000 miles later I hear grinding of metal on metal when I apply the brakes. I decide to fix it myself and I find the LH inside pad is worn out and grinding on the rotor. I found that the dealer did not install the return spring clips on the inside pad causing it to rub constantly against the rotor wearing both out. I had to purchase anther rotor for $150 as the old one was past the disposal limit and could not be turned again. I will never go there again as it is to expensive to have them guess what is wrong and then have to redo what they messed up. more

I personally want to thank you and your staff on a job well done. My husband and I were very fortunate to have been able to work with Mr. Luna. He was a great person and really treated us well. We live in Sherman and have always bought our cars from another dealership… We bought one back in December and it was not the best experience. I work in McKinney and the service Department at your dealership was the one that was servicing my car and so we decided to give ya’ll a chance, and we were thoroughly impressed. I just wanted to take a few minutes to let you know how great of a job your dealership did and I will highly recommend you to ANYONE looking for a car from a GREAT place. more

When Dodge City of McKinney says “Fast and Easy” they are not kidding… Not only it was fast and easy the sales representatives were fabulous. They treated me like I was a celebrity and I loved it!!! more

As a first time buyer I was completely satisfied and have no kind of complaints… I will definitely send friends and family members over to Dodge City. more

I was completely satisfied with the service experience and had no issues or complaints. more

I will state that I’m absolutely satisfied with the service experience. I by far do not have any complaints. more