Discount Auto Co

This place is great! I have bought 3 cars from them in the last couple of years and I've referred many friends and family members. Sean is great. He really works with you to put you in something you can afford and something you see yourself driving. The entire staff there is nice and helpful. It gives me piece of mind to call and talk to Emily every month about my account. It's not a place where there will be a different person there every month. She (usually) answers the phone and is very pleasant to speak with. She always answers my questions about my account. Don't get me wrong, she will call and ask for payment when it's due! And I have had one of my cars repoed before but I was able to claim it back. Being in that situation is never fun and even though it is frustrating, I know that Emily is just doing her job. The sales staff are also friendly. Rick and Steve I think are their names. One of my cars, there were some (minor) issues on it, but I knew buying it that it was sold As-Is. Any time I need some help, they are always there to work it out with me. All-in-all, this is a great place to buy a used car if you need a "second chance." more

At first I thought that I was the only one that felt this way about the office manager and then I read the previous review. First lets start off with the fact that I was required to put down $4000 on a benz, and could not even get a freaken car wash. That is fine except for the fact that 30 days after I purchased the car, I started having nothing but problems. It cost me $1000 to fix one struct and over $1500 to fix all the sensors that went out on the car shortly after that. This month I missed a payment due to payroll at my job being screwed up. I spoke with the office Manger several times on this matter and she explained to me that she didn't really care what was going on. If i didnt have the money to pay, either bring them the car or they will come get it. This is at only 11 days late. I called her back and told her that I had about 75%of the balance and she told me that they do not accept partial payments. WTF! Two days later the Repo man shows up at my house to retrieve a car that is only 13 days late. Times are hard and my car note with them is $424, if someone offers me $300 on it until a couple of days later then I would take it. Rude and very unprofessional is what this car company is. I will be so glad when Im done with them. Word to the wise DO NOT, I mean DO NOT buy a car from this place. The cars look nice but they are junk!!!! more

I wish I could give this place less than a star. THey have horrible customer service. I purchased a car from them and they didn't want to put gas in the car. Who sells a car without any gas?? The 'Office Manager' (I use that term loosely) was completely rude from the moment that we met. Very snappy and matter of fact. I thought she was having a bad day, but every single time we speak it seems like a bad day. Then one day I called to get additional information for my insurance company and I couldn't get over the attituide, so I asked for her Supervisor. Low and behold, she says she is the Supervisor. I asked her, does she think She is giving quality service as the the Office Manager. The conversation went completely down hill from there. She hung up on me too. Overall, I didn't get anything accomplished and was forced to speak with them in person, because of the lack of professionalizm from the staff. The Office Manager comes across very BITTER and frustrated that she has to work there. I would NEVER have spent a dime at this place, if I knew I would receive this type of service. Since the moment I purchased the car, I doubled the amount I put down on the car by getting it fixed!! I REALLY WISH SOMEONE WOULD HAVE STOPPED ME FROM PURCHASING A CAR HERE!! more