Deluxe Auto Sales

I bought a BMW X5 from this dealership. Via yahoo.com I located an auto (BMW X5) at Deluxe Auto and arranged a viewing. The gentleman who greeted me was Renato. Renato is a very pleasant young man, he is quite laid back and let me do an extensive test drive (fast freeway driving and slower suburban driving) and also assisted me in checking out the vehicle in a supermarket parking lot (lights, electrics etc.). His was not giving me too much pressure (other than the normal line on how this particular car was going to sell quickly, etc.) He was quite chatty and also put on the music during the test drive which I have previously found to be a dealer tactic to distract from finding faults. However I asked him to turn off the music and stopped talking to him, after which he piped down and I didn't find anything that he was trying to distract me from so I will just put it down to him being a gregarious person. Suffice to say I was impressed with the vehicle and decided I would like to purchase it. On returning to the sales office, I promptly enquired on getting a discount, at which point Renato bought up the diabolical issue of DEALER PREP FEES. BAD MOVE RENATO, you were doing well up to this point. Disgustedly I pointed out that my first question to him on entering the dealership was about hidden fees, to which he replied there were none. The dealer prep fees he explained were in the fine print of the ads. I am sure they are, that does not stop them from being a disengenuous sales scam. I quickly explained to Renato that I wanted to buy the vehicle but was in no mind to pay this scurrulous fee, at which point we agreed I would not pay the dealer prep fee, but there would not be any discount off the advertised price. Since the price was OK by KBB standards, and the vehicle extremely low miles and checking out on carfax and autocheck, I felt this to be a fair deal, although not a great deal. I paid a $1000 deposit, signed their forms and left. I noticed that on their lot, Deluxe Auto Sales have a good number of prestige more

I had bought a BMW from Deluxe. The salesperson was Renato. At first the car showed no signs of any major problems but a few days after my purchase the battery went dead. I've heard horror stories of dealerships giving costumers the run around after the purchase is finished so I was worried. I called Deluxe and spoke with Renato and I was glad to find that he would fix the problem. A Deluxe mechanic came and replaced the old one for the new one without hesitation. I was very pleased and surprised with them. I would recommend them and Renato specifically as a salesperson. more

I was looking to buy an SUV that was listed in their website, when I arrived the car was long gone. Management was friendly, and understanding of my frustration; while there a car came in as a trade-in I got an amazing deal on a high end SUV It was all worth it. This is a whole seller, it list on Ebay, so your best chance would be on ebay, or be onsite. more

I went to Deluxe Auto Sales this past weekend, it was extremely busy when I arrived.I was a little nervous after reading some reviews, but decided to check out their cars first. Everyone was very nice,knowledgable and helpful.The vehicles that I saw on the web site where promptly shown to me by a very nice sales- person. I purchased from their dealership and had no reasaon to look any further , I am very happy with my new BMW and would highly recommend them to friends and family. more

I was recommended to this dealer by two of my friends, that insisted this is the place to purchace a high end vehicle at a fair price.I am very happy with my 2008 XF.The staff was friendly,hernan (salesman) and Tony G (general manager) were very helpful.I definetly recommend anyone in the market for a next to new luxury car to visit them...tony g makes a hell of a sandwich.... more

I had an overall good experience with Deluxe. Renato was my salesperson. He really knows his cars. You can ask him any question about any car on the lot and he will give you the answer! Highly recommend Renato if you go to Deluxe in Linden. :) more

I bought a 2008 range rover sport and I ll be honest I was very hesitant because I read a few negative reviews. And I went there with the mentality that I would walk out with the first sign of any "shady" business. But to my surprise, they exceeded my expectations. From the patience and courtesy of the salesperson(Hernan) during the thorough test drive and delivery of the vehicle , to the professional manner of the manager Tony Gutierrez, the entire sales process was a pleasure. Even the next day when my wife called with a question about the navigation, she was treated great. Which says alot more than other places where I have bought a car, then after you leave it's like you don't matter(this is my 8th car so I have had my share of sc*mbags). But to sum it up, I would defenitely recommend Deluxe and they will get my business again when it's s time to trade in my wife's car. more