Worst hotel experience of my life! Forced to park in a garage seven blocks down because the 12 car valet was full (although there appeared to be a spot) and then walk back the seven blocks at midnight, hauled all of my luggage up the stairs by myself, found out I had to pay for the free wifi, was greeted with 2 double beds instead of my reserved king, which by the way if my feet hang off the bed and I am 5?-5? that is not a full bed, then had to argue with some person on the phone who insisted that was what I booked (why would I reserve two fulls when I am trying to have a romantic night with my boyfriend), after several minutes of arguing he informed me that they were booked up and I could talk to a manger in the morning, then I found a pubic hair on my vanity, and finally when I confronted the manager in the morning about all of this he said he ?was sorry?. That was it! How in the world can this be a 4star hotel! Worst service ever and will never stay at this hotel again!
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