Dallas Tailors & Dry Cleaning

I've used Dallas Tailors multiple times. I've had three bridesmaid dresses and many personal items altered. The owner has always been very professional and helpful. Prices might be on the steeper side but I'm willing to pay more for work I know I can trust. I've always been very satisfied and have received my items in a timely manner. more

I took my bridesmaid dress to this shop to get it cut for a wedding that I was scheduled to be in within 14 days. When I got there I was greeting by a little hispanic lady that "SEEMED" to be quiet nice and friendly. She measured my dress and told me how beautiful the dress was and told me the price she would charge. She told me to come back in 5days to pick the dress up, well to my suprise when I got there she came to the front and told me that my dress wasn't there and that I had got 2 "BIG BLACK GUYS" to come and steal the dress from her. I was shocked!!!! She also told me that she had called the police and that they had pictures of these "BLACK GUYS" and the police told her that she had been set up. Well, I asked her for a police report # so that I could find out what was going on. She then told me that she didn't call the Dallas Police, that she had reported it to the parking lot security. I located the security officer for the shopping center and asked for a report or what had happened in regards to what the owner had told me. He stated that no one from that store had reported any robberies or any criminal activity from that store and the name of the security officer that she said came to take the report wasn't even a person that was listed on the employee list. I then called the Dallas Police because it wasn't making any sense what she was telling me had happened. Well, once the police arrived and spoke with the owner and the security officer she then changed her story once or twice and the police even told her that she was lieing about the incident that she claimed had occured and the she was not telling the truth about the "TWO BLACK GUYS" that she originally said had stolen the dress. She later changed the story to "1 BLACK GUY" in a red truck. Out of all the items of clothing in her shop they randomly picked out that one dress as if I could tell them exactly where the dress was located . Well it has been 3 weeks now & I'm waiting for reimbursement. more

One of the worst experiences I've ever had, both in terms of quality of service and customer care. Pros: Speedy Cons: Terrible tailoring skills, rude personnel, completely ruined my dresses more

My work pants only come here because they can not be washed in the washer machine. I love this place and am happy I found it. They charge alot but worth it I mean I do need them cleaned and not that much but when I bring in more then 5 it is expensive. more

This is an interesting little shop. The proprietess is European and she does a very good job of alterations. I've had hems adjusted and other needs met here. They are dependable and careful with your clothes. Pretty good value for the money, too. more