Crash Champions Collision Repair Humble

My insurance company told me to take my vehicle over to this facility.... I have changed insurance companies for how this bodyshop took care of this claim and why they sent me to this crap facility. This facility delivered my vehicle dirty and not all of the damages were fixed. Since they told my insurance company that my car was ready Enterprise stating charging my card because the repairs were compete.... or so they said. When I talked to the manager he said that there was nothing that he could do about the rental car even though the repairs were not complete. They had my vehicle another 4 days at my cost ($200.00)\r \r I complained about the smell that was in my car to the manager and the manager said that was the treatment facility next door. I never knew what a treatment facility was but to find out it is where everyones toilet water goes. After feeling sick for a few weeks i decided to get a new car and let someone else deal with the bad smell and the poor quality workmanship....BYE BYE Natiowide and Service King you wont get me business again more

10/21/08 - called in the morning to see if I could get an estimate done during my lunch hour. Receptionist said ""no problem"" bring it in as it will only take 30 minutes at the most.\r I go in at 1130AM, I stand in front of receptionist as she GABS on the phone for 5 minutes, then asks if she can help. I tell her I need an estimate & she says fill out a form and someone will be with me within 30 minutes. I explained that I had called and was told I could leave my car at lunch, go to lunch and it would be ready in 30 minutes. She said, ""oh yeah we can do that too"". I left it, returned an hour later and was told "" oh, no one has had time to look at it"". When I went in, there was 3 adjusters with 3 cars that HAD NOT been there when I dropped my car off. Obviously they took these others in front of me.\r \r I would not take my car to these people even if I totalled my car in front of their shop. I am a man or my word and I expect the same of those I do business with. Lots of other shops to go to Cons: No customer service, no not deliver what is promised more