Chili's Grill & Bar

My wife and I have been going to this Chilis for the past 2 years. However we only go to this one when we don't want to travel to Kennesaw since we live in Canton. That is because the service is so incredibly bad! The employees are rude and the managers are even ruder. However the food is typical Chili's food, awesome bar food! Our last visit was exactly that the last visit to this location. My wife and I showed up at 5:54pm (Yes it is strange to know the exact time. I check my clock every time I roll into a Chilis) While we waited for the waiter/waitress to greet us 3 waitresses walked by, 2 waiters and the manager on duty Michael Prior. When 6:25 rolled around (I set my alarm clock on my phone) and no one had greeted us or taken a drink order or even acknowledged we were sitting there we figured it was time to leave. On the way out we noticed 2 groups that came in after us eating appetizers. So my wife asked for the manager on duty Michael Prior. When she told him our experience and that this was not the first bad experience at his restaurant all he said is ""All I can say is it is just messed up!"" All I could do is laugh and walk out. I informed Chilis HDQ about my bad experience and they did what they most preach they ignore my frustrations with them. So as long as they keep serving good food that is all they will have going for them. They stop that and they are screwed. more

My return to the Woodstock Chilis establishment sunday was a memorable one. The service was truly delightful, the food was just great, and the atmosphere, of course was suitable. Pros: Food, ambience, baby back ribs more

I'm not a huge fan of Chili's. Maybe it's because when I eat out, I like to try things other than American food; or maybe it's because it's so family-orientated and I don't have kids yet. Whatever the reason, I've always resisted going there when someone suggests it. But on my birthday, one of my girlfriends took me to the location in Towne Lake for lunch and I really enjoyed it. I think the time of day had something to do with it. It was late afternoon on a weekday and the place was pretty quiet so we could enjoy each other's conversation as we sat at the bar. We both had a margharita, which was well made, and we shared the a platter where we got to choose 3 appetizers. We chose S'western Eggrolls, Spinach & Artichoke Dip and Cheese Sticks. Although unhealthy, it tasted as expected and came with some good dipping sauces. Overall I had a great experience since the bartender stood back and let my friend & I enjoy each other's comapny and the tasty bar food type meal. Pros: Lots Of Menu Choices, Good Bar Service, Value Cons: Average All-American Restaurant more